Product Manager

4 weeks ago

Centurion, South Africa Nology Full time

**Job Purpose Summary**:
The Product Manager is responsible for both product planning and execution. This includes managing the product throughout the Product Lifecycle, gathering and prioritizing product and customer requirements, defining the product vision. It includes working with technical, sales, marketing, and support to ensure revenue and customer satisfaction goals are met. The Product Manager’s job also includes ensuring that the product and marketing efforts support the company’s overall strategy and goals.

**Job Title**:
Product Manager - Yealink Brand

**Permanent/Temporary**:
Permanent

**Department/Division**:
Unified Communications Business Unit

**Location**:
Nology Centurion

**Reports to**:
Unified Communication Business Unit Executive

**Key Duties and Responsibilities**:

- Understand and internalize/define the product vision, strategy and roadmap.
- Gather, manage, and prioritize market/customer requirements and the matching product unique selling points (USPs).
- Act as the customer advocate articulating the user’s and/or buyer’s needs.
- Works closely with technical, sales, marketing, and support to ensure business case and customer satisfaction goals are met.
- Has technical product knowledge or specific domain expertise.
- Is a market expert. Market expertise includes understanding the reasons customers purchase products. This includes a deep understanding of the competition, and how customers think of and buy your product. Product Managers need market
- research and competitive analysis skills to complete these tasks.
- Defines what to solve in the market needs document, where you articulate the valuable market problem you’re solving along with priorities and justification for each part of the solution.
- Runs beta and pilot programs as well as regular reviews and checks with customers to ensure that the product meets the customer expectations.
- Act as the product’s leader within the company.
- Develops the business case for new products, improvements to existing products, and business ventures.
- Plan and supervise new product implementations/rollouts.
- Define and prioritize customer segments/markets for the product.
- Ultimate responsibility for product pricing and pricing policies.
- Define marketing strategy and plan for the product
- Provide and continuously update product sales forecasts
- Ultimate responsibility for Supplier relationship
- Oversee supplier contract and/or target negotiations
- Oversee that supplier required reports and/or requests and questions are attended to professionally and timeously.
- Present quarterly business reviews (QBR) to management and/or suppliers.
- Supervise, review, and approve purchase orders (POs)
- Supervise and provide relevant internal training
- Supervise and/or provide customer training

**Education and Qualifications Required**:

- Grade 12
- Relevant tertiary qualification

**Required Skills, Knowledge, and Personal Characteristics**:

- Product Management
- Attention to detail
- Understanding the Customer
- Product Development
- Requirements Analysis
- Pricing
- Planning
- Competitive Analysis
- Sales Planning
- Inventory Control
- Financial Planning Strategy

**Experience Required**:

- Experience in VoIP and Networking an advantage
- Experience in the IT distribution channel
- Sales experience an advantage

**Comments and Special Consideration**:

- Experience with Yealink, 3CX and Jabra brands will be advantageous
- Must work well under pressure
- Price lists compilation

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