Network Infrastructure Manager
3 weeks ago
**Duties include but are not limited to the following**:
Documenting and reviewing all policies & procedures relative to the department
Developing and implementing IT policy and best practices guides for the organization
Change control for new hardware / configurations
Hand-Over Documentation
Perform system audits and identify areas requiring improvements
Adherence to standard operating procedures
**Commercial / Customers**:
Relationship management
Ensuring that the business products & service offerings stays competitive and in line with market related offerings
Client Communications
**Staff Management**:
Overall management of the IT Department, providing direction and task assignments
Identifying & developing requirements for team training, skills and growth
Deadline tracking
Performance appraisals
Staff upliftment
**MMR / Node Rooms**:
Management of all data rooms and node rooms
Documentation of node rooms
Management of new ISP builds
Managing teams of cable and wireless technicians
Keeping track of outages and responding accordingly
New builds and design, installations and commissioning(infrastructure)
Scheduled changes
New infrastructure hardware procurement
**Last Mile Installations**:
Management of last mile fibre installations
Documenting all areas of work
Open access procedures, dealing with ISP
Project management of fibre projects
New builds and design, installations and commissioning
**Wireless Installations**:
Management of wireless installations
Documenting all areas of work
Project management of wireless roll-outs
New builds and design, installations and commissioning
**Education / Experience and Knowledge**
Matric
Bachelor’s degree in Information Technology or equivalent
Mikrotik Qualification will be adv
Wireless Certificate will be adv.
Proven work experience in a similar role
Experience leading and managing large IT projects and rolling out IT infrastructures across various technologies
ISP or telecommunications background, management and good understanding of Wireless High-Sites and Fibre Node rooms
Ensuring the physical network is well planned, documented, redundant and secure
Installing key infrastructure in the network such as core switches and routers
Facilities management, stock, procurement
Ensuring that all infrastructure adheres to the TIA/EIA 568-B standard
IPv4 and IPv6 addressing and subnetting
Fibre and ethernet technologies
Experience with backup and UPS technologies
Wireless PtP, PtMP and backhaul technologies
Routing protocols, e.g. OSPF and BGP
Routing filters
Tunnelling, e.g. EOIP / PPTP etc.
Brands such as Juniper, Mikrotik, Cisco, Dell, HP, Ubiquiti
Peering relationships
Technical IT based experience (Phones, laptops, PC’s, VOIP, WIFI etc.)
**Skills**:
Excellent communication skills (verbal and written)
Proven organizational and administration skills
Customer service orientated - ensuring corporate and residential customers are happy
Ability to manage multiple projects simultaneously
Project management skills
Ability to manage a team
Able to work well within a team and individually
Deadline driven
Results oriented, high energy, self-motivated
Ability to convey technical knowledge, liaise with providers and deal with issues proactively
**Salary**: R60,000.00 - R65,000.00 per year
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