Network Infrastructure Manager

3 weeks ago


Claremont, South Africa Edge Personnel (Pty) Ltd Full time

**Duties include but are not limited to the following**:
Documenting and reviewing all policies & procedures relative to the department

Developing and implementing IT policy and best practices guides for the organization

Change control for new hardware / configurations

Hand-Over Documentation

Perform system audits and identify areas requiring improvements

Adherence to standard operating procedures

**Commercial / Customers**:
Relationship management

Ensuring that the business products & service offerings stays competitive and in line with market related offerings

Client Communications

**Staff Management**:
Overall management of the IT Department, providing direction and task assignments

Identifying & developing requirements for team training, skills and growth

Deadline tracking

Performance appraisals

Staff upliftment

**MMR / Node Rooms**:
Management of all data rooms and node rooms

Documentation of node rooms

Management of new ISP builds

Managing teams of cable and wireless technicians

Keeping track of outages and responding accordingly

New builds and design, installations and commissioning(infrastructure)

Scheduled changes

New infrastructure hardware procurement

**Last Mile Installations**:
Management of last mile fibre installations

Documenting all areas of work

Open access procedures, dealing with ISP

Project management of fibre projects

New builds and design, installations and commissioning

**Wireless Installations**:
Management of wireless installations

Documenting all areas of work

Project management of wireless roll-outs

New builds and design, installations and commissioning

**Education / Experience and Knowledge**

Matric

Bachelor’s degree in Information Technology or equivalent

Mikrotik Qualification will be adv

Wireless Certificate will be adv.

Proven work experience in a similar role

Experience leading and managing large IT projects and rolling out IT infrastructures across various technologies

ISP or telecommunications background, management and good understanding of Wireless High-Sites and Fibre Node rooms

Ensuring the physical network is well planned, documented, redundant and secure

Installing key infrastructure in the network such as core switches and routers

Facilities management, stock, procurement

Ensuring that all infrastructure adheres to the TIA/EIA 568-B standard

IPv4 and IPv6 addressing and subnetting

Fibre and ethernet technologies

Experience with backup and UPS technologies

Wireless PtP, PtMP and backhaul technologies

Routing protocols, e.g. OSPF and BGP

Routing filters

Tunnelling, e.g. EOIP / PPTP etc.

Brands such as Juniper, Mikrotik, Cisco, Dell, HP, Ubiquiti

Peering relationships

Technical IT based experience (Phones, laptops, PC’s, VOIP, WIFI etc.)

**Skills**:
Excellent communication skills (verbal and written)

Proven organizational and administration skills

Customer service orientated - ensuring corporate and residential customers are happy

Ability to manage multiple projects simultaneously

Project management skills

Ability to manage a team

Able to work well within a team and individually

Deadline driven

Results oriented, high energy, self-motivated

Ability to convey technical knowledge, liaise with providers and deal with issues proactively

**Salary**: R60,000.00 - R65,000.00 per year


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