Banqueting Manager

We are excited to introduce our brand-new luxury hotel opening soon in Thohoyandou, where exceptional service and memorable events come together to create unforgettable experiences. As we prepare for our grand opening, we are seeking an experienced and passionate **Banqueting Manager **to lead our banqueting team and ensure the seamless execution of all events and functions.

Key Responsibilities:

- Plan, organize, and coordinate all banqueting events and functions, including weddings, conferences, meetings, and social gatherings, from initial inquiry to post-event evaluation.
- Work closely with clients, event planners, and internal departments to understand event requirements, preferences, and budgets, and tailor packages and services to exceed expectations and maximize guest satisfaction.
- Supervise and train a team of banquet captains, servers, and support staff, providing guidance, support, and feedback to ensure smooth and efficient event operations and exceptional service delivery.
- Oversee the setup, breakdown, and execution of banquet spaces, ensuring adherence to event specifications, safety regulations, and quality standards, and promptly address any issues or concerns that may arise.
- Manage inventory and procurement of banquet equipment, supplies, and decorations, liaising with vendors, negotiating contracts, and maintaining cost-effective and sustainable practices.
- Monitor and analyze banquet sales and revenue performance, prepare forecasts and budgets, and implement strategies to achieve sales targets, maximize profitability, and minimize costs and waste.
- Foster positive relationships with clients, vendors, and industry partners, representing the hotel and promoting our brand values through professionalism, integrity, and hospitality.

Qualifications and Requirements:

- Previous experience as a Banqueting Manager, Event Manager, or similar role in a luxury hotel, resort, or event venue, with a proven track record of successfully planning and executing events of various sizes and types.
- Strong leadership, communication, and interpersonal skills, with the ability to effectively manage and motivate a diverse team of banqueting staff and collaborate with clients, vendors, and internal stakeholders.
- Excellent organizational and time management skills, with the ability to multitask, prioritize tasks, and meet deadlines in a fast-paced and dynamic environment.
- Knowledge of banquet and event operations, including setup, service, and breakdown procedures, as well as industry trends, best practices, and safety regulations.
- Proficiency in using event management software, Microsoft Office suite, and other technology tools for event planning, scheduling, and communication.
- Flexibility to work evenings, weekends, and holidays as required by event schedules and business needs.