Specialist Clerk

2 weeks ago

Cape Town, South Africa City of Cape Town Full time

ELIGIBILITY

Suitably qualified and

experienced staff members

CLOSING DATE

13.03.2024

REFERENCE NUMBER

FIN 23/24 Ext

SALARY

**Basic Salary**: R 284 195.00

DEPARTMENT

Revenue

DIRECTORATE

FINANCE Specialist Clerk

**Requirements**:

- Grade 12 / Senior Certificate
- 3 -5 years’ experience in a Revenue environment, Supervisory

experience will be an advantage.
- A detailed knowledge of: Debtors municipal account and deposit

administration, customer relation management systems and

sound human relations.
- In depth knowledge of Cash management policy as well as the

Credit Control and Debt Management policy.
- Must have good communication skills.
- A detailed knowledge of council approved tariffs and system

parameters.
- A valid code EB drivers licence is essential.
- Willingness to work shift, Saturdays and Sundays linked to

the operating hours of shopping malls

Key Performance Areas
- Stand in as supervisor for the Administrative Officer 1 when

**required by**:
authorization and execution and quality assurance of functions

related to Customer Care and Cash within the Revenue

**Department**: Debtors and Cash.
- To ensure service delivery, the Specialist Clerk is responsible

for the adequate training of staff and availability of staff to

perform the function proficiently by monitoring the attendance

registers.
- Ensure that staff adheres to the requirements of the time and

attendance policies.
- Ensure that the office comply to the Health and Safety act.
- Controlling and maintaining of records associated with the

sections establishment and movable assets.
- Collating of various statistics with regard to the number of

contacts, number of notifications (created/completed or

escalated).
- Deal with all Debtors and Cash related tasks which have a

direct impact on service delivery.

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