Operational Support

2 weeks ago


Johannesburg, South Africa FirstRand Full time

About us, purpose, experience and qualifications

**about us**:

- There is no about us detail available.**purpose**:

- Provide support in executing operational activities.**experience and qualifications**:

- 3 Year industry related Degree
- 4 to 6 Years related experience**additional requirements**:
**responsibilities**:

- Manage costs / expenses within approved budget to achieve cost efficiencies
- Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions
- Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members
- Engage with the customers in a professional way as specified in the service standards and ensure customers needs and expectations are understood in dealing with People Processes
- Resolve all customer queries efficiently, and within agreed timelines regarding people following people enquiries
- Comply with governance in terms of legislative and audit requirements
- Manage own development to increase own competencies


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