Assistant Retail Manager

2 weeks ago

Boksburg, South Africa Sound shop Full time

We are a premier retailer specializing in home audio and electronics. With a commitment to providing exceptional customer service and staying ahead of industry trends, we aim to empower our customers with innovative technology solutions.

**Responsibilities**:

- Support the Store Manager in overseeing all aspects of store operations, including staffing, inventory management, and sales performance
- Provide exceptional customer service by greeting and assisting customers, addressing inquiries, and resolving issues in a timely and professional manner.
- Handle escalated customer inquiries and complaints, resolving issues to the customer and in accordance with company policies.
- Stay informed about industry trends, new product releases, and competitor activities, sharing relevant information with staff and management.
- Opening and closing the store.
- Cash up at end of the day.
- Matric certificate

**Qualifications**:

- Previous retail management experience, preferably in the home audio or electronics industry.
- Excellent communication and interpersonal skills, with a customer-focused approach
- Passion for technology and a keen interest in staying updated on the latest industry trends.
- Ability to multitask, prioritize tasks, and work effectively in a fast-paced environment.
- Proficiency in computer skills, including Microsoft Office and point-of-sale (POS) systems.
- Flexibility to work evenings, weekends, and holidays as needed.
- Speak English

Join our team and become part of a dynamic retail environment where innovation and customer satisfaction are paramount.

**YOU MAY ALSO SEND CV TO**:
Pay: R7 500,00 per month

Ability to commute/relocate:

- Boksburg, Gauteng: Reliably commute or planning to relocate before starting work (preferred)

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