Branch Coordinator

**Branch Coordinator - Wadeville**:
**POSITION SNAPSHOT**:

- JobReq ID: 48574- Type of work: On site- Type of contract: Open-ended/permanent- Full/Part Time: Full time- Location: Wadeville, ZA**OUR COMPANY**:
Bridgestone in Europe, CIS, Middle East, India and Africa (BSEMIA), headquartered in Zaventem (Belgium), is a subsidiary of Bridgestone Corporation, a global leader providing sustainable mobility and advanced solutions.

In addition to our premium tire products, we offer a growing portfolio of tire-centric and mobility solutions. Together with our partners and guided by "Serving Society with Superior Quality”, that has been our mission since Shojiro Ishibashi founded Bridgestone in 1931, we are working to accelerate sustainable mobility innovations and solutions. Through innovative technology, we are committed to easier, safer, smoother and seamless mobility for our society and customers improving how people move, live, work and play.

Bridgestone also benefits from a significant retail network throughout the region - in fact our retail presence in the EMIA region is the largest in the tire industry. Through 17 distinct retail partners, we have around 3,500 outlets across Europe, the Middle East and Africa as well as around 2,500 outlets through our partner network in India. This network offers a selection of services, concepts and mobility solutions.

At Bridgestone we pride ourselves on the strong relationships we maintain with everyday drivers and this extensive retail network is one of the core reasons why.

In line with the “Bridgestone Essence”, our work environment is based on integrity and teamwork, where everyone can learn from each other and contribute with their own ideas in achieving the coming goals.

We want to hear from people who can take the challenge, unleash their creative potential and contribute to the company success demonstrating ownership, courage and agility. We want you to develop your skills, expand your knowledge and be proud of your work.

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**Job Purpose**

We are looking for a Branch Co-ordinator reporting directly to the Branch Manager.

This is a Local role, based in Wadeville and will ensure efficient service delivery by managing

service centre staff and assets productively. Maintaining client and vendor relations and

performing a variety of administrative tasks.

**Responsibilities**:

- Management of service centre staff / service delivery
- Prioritize work requirement and delegate to staff.
- Coordinate all lunch / tea times in relation to company policy and legislative requirements.
- All vehicles to leave yard as per SLA agreement (if applicable).
- All wheel positions are pressure maintained.
- Wheel positions are correctly fitted with valve caps and where necessary valve extensions.
- All tyre movements are captured on a Tyre Change Slip.
- All tyres below agreed removal mm must be removed.
- Correct matching must take place by size, tread and status.
- All tyres with Kpa readings under 15% of the recommended pressure must be removed and checked for irregularities.
- All tyres are correctly branded as per agreement.
- All wheel positions are torque prior to vehicles leaving
- Undertake all reasonable requests and instructions, given verbally or in writing that falls within the parameters of own line of duty.
- Plan collection and deliveries efficiently as per customer needs including all sites
- All tyres requiring a brand number are captured in a Branding Register. Health & Safety
- Responsible for Health and Safety at the Service Center
- All employees are provided and dressed in clean PPE.
- Yard and work area are neat and clean at all times.
- Adhere to safety standards at all times.
- All tools and equipment are kept certified and calibrated and recorded on the tool register.
- Communicate any risk, injury, loss of life or damage to company assets to management in line with prescribed company procedures.
- All work to be carried out in accordance to SOP Retreading
- All relevant paperwork must be correctly completed and filed
- Organize delivery and collection of retreads including sites
- Customer Liaison
- Fill out tyre action reports for all vehicles visiting the service centre (communicate all defects to customer).
- Identify all Maintenance Related Problems and report to the Customer.
- Maintain a good working relationship with the Customer Breakdowns
- Organize breakdown and standby rosters
- Ensure all breakdowns are attended to
- Breakdowns cannot be declined
- Breakdowns are captured in a Breakdown Log Book Asset Management
- All on site tools are captured on a tool register and signed off on a monthly basis
- All company owned vehicles are serviced when necessary
- All company owned vehicles are kept neat and clean.
- All company owned vehicles are operated with a Log Book.

**Required capabilities**
- Customer satisfaction through optimum service delivery
- Skilled and motivated workforce
- Detailed knowledge of OHSA
- Prioritising work