Social Media Coordinator

3 weeks ago

Parow, South Africa The Foschini Group Full time

**Job ID**:17282**Position Type**:Full-Time**Job Function**:Marketing & Communications**Workplace Type**:
**Division**:Markham**Province**:Western Cape**Location**:Cape Town North**Suburb**:Parow (Parow)Position Description:
**Social Media Coordinator - Markham**

**Cape Town**
**Permanent**

**The opportunity**:
Be inspired to work for the leading men’s Fashion Brand in SA

Markham always attracts talented people who are youthful, confident, current and connected, and most importantly enjoy a fun working environment plus great culture.

We are looking for a dynamic, creative and energetic **Social Media Coordinator** to join our Marketing team.
Have you got what it takes?

TFG’s mission is to be the leading fashion lifestyle retailer in Africa whilst growing its international footprint by providing innovative products, creative customer experiences and by leveraging its portfolio of diverse brands to differentiate its offering.

**Social Media Coordinator Job Responsibilities**:
Relay Campaign Management:

- To plan, schedule & post branded content across owned social media channels based on marketing & promotional calendar
- Manage the above content through monthly social media & paid schedules
- To plan & share branded content across external partner social media channels (malls, media titles, etc)
- Manage brand & product placement to deliver on strategic omni channel objectives
- Build & manage relationships within collaborations & influencers
- Community management, customer engagement & daily conversations on social media
- Liaising with customer service, logging of daily complaints & online reputation management
- Amplify messaging on social media for brand events or engagement activities
- Drive data acquisition through social media
- Weekly & monthly reports to marketing team & management
- Competitor analysis & opportunities
- Trending topics & relevant news/ opportunities
- Copy writing for accompanying post copy & customer responses.

Community Management:

- Execute a results-driven social media strategy as part of the digital team.
- Manage brand & product placement to deliver on strategic omni channel objectives
- Collaborate with marketing team to create a social media calendar aligned to the marketing & promotional plan.
- Work with copywriters and designers to ensure content is informative and appealing
- Manage the above content through monthly social media & paid schedules
- Develop and curate engaging content for social media platforms.
- Assist in the creation and editing of written, video, and photo content.
- Attend events and produce live social media content
- Amplify messaging on social media for brand events or engagement activities
- Maintain unified brand voice across different social media channels.
- Monitor social media channels for industry trends.
- Interact with users and respond to social media messages, inquiries, and comments.
- Review analytics and create reports on key metrics.
- Build & manage relationships within collaborations & influencers
- Liaising with customer service, logging of daily complaints & online reputation management
- Drive data acquisition through social media
- Weekly & monthly reports to marketing team & management
- Competitor analysis & opportunities
- Trending topics & relevant news/ opportunities
- Copy writing for accompanying post copy & customer responses

**Social Media Coordinator Qualifications / Skills**:

- Diploma or tertiary studies in Digital marketing, communications, PR or similar
- Passion, Confidence and 2-5 years’ experience in a similar role working in social media and proficiency with major social media platforms and social media management tools.
- Excellent social listening skills
- Ability to understand historical, current, and future trends in the digital content and social media space
- Strong copywriting and copy editing skills
- Top-notch oral and verbal communication skills
- Impeccable time management skills with the ability to multitask
- Detail-oriented approach with ability to work under pressure to meet deadlines
- Direct experience in social media management tools (Hootsuite etc)
- Up to date with key trends & industry news
- Ability to work well under pressure
- Deadline driven / time management
- Team player with a Can-do attitude
- Innovative and Organised
- Resilient and courageous
- Self-managed and Takes the initiative
- Curious / enquiring mind
- Fashion trend enthusiast
- Experience with Microsoft office.

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