Learner Consultant Voice Fais
2 weeks ago
Bring your possibility to life Define your career with us
- With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary
Deliver day-to-day knowledge work, in order to execute predefined objectives as per agreed standard operating procedures (SOPs).
**Job Description**:
Business Outcome: Act as the first point of contact for customers, dealing effectively with requests, answering queries, taking responsibility for processing each enquiry through to a satisfactory conclusion | Process and System: Undertake enquiries, in accordance with legislation, procedures and protocols across all service areas and procedures and service level agreements | Development - Self: Comply with FAIS fit and proper competency requirements as set out in by Financial Advisory and Intermediary Services Act, 37 of 2002. Ensure continuous increased personal growth and development | Control and Risk: Always act in accordance with the General Code of Conduct as articulated by Financial Advisory and Intermediary Services Act, 37 of 2002 | : | : | : |:
Education
Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (required)
- Absa Bank Limited reserves the right not to make an appointment to the post as advertised_
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