Call Center Supervisor

Currently we are searching for a Call Center supervisor for Durban, South Africa. **Responsibilities of this Post**: Develop objectives for the call center’s day-to-day activities. Evaluate performance with key metrics (accuracy, call-waiting time etc.). Monitor and improve ordering, telephone handling and other procedures. Conduct effective resource...

Currently we are searching for a Call Center supervisor for Durban, South Africa. **Responsibilities of this Post**: Develop objectives for the call center’s day-to-day activities. Monitor and improve ordering, telephone handling and other procedures. Evaluate performance with key metrics (accuracy, call-waiting time etc.). Conduct effective resource...

Experienced call center agents required Must have at least 1 year experience in outbound cold calling. Experience in vehicle tracking sales will be advantageous R6000 basic + uncapped commission Mon - Fri 8am to 5pm Training provided and you will be required to pass a 10 day training program before issued a contract. Contact 08403112473 for any...

About the Company:Our client is a global leader in Business Process Management (BPM), operating across multiple industry verticals worldwide. With a team of over 41,000 professionals in 16 countries, they provide operational excellence and deep domain expertise to 400+ global clients. This client values its employees, offering role clarity, coaching,...

**Company Description** We are an MTN authorized Dealer to sell MTN Products and Services, we are in the telecommunications industry. Been in business for the past 20 years. **Role Description** This is a full-time on-site role for a Call Center Representative located in Phoenix. The Call Center Representative will be responsible for answering and...

Must have a Neutral Accent - Prefer customer service experience handling agitated customers - Prefer a minimum of six (6) months to one (1) year technical support experience - Prefer basic knowledge of copper and fiber internet connectivity - Must have basic knowledge of a variety of operating systems such all supported Windows Suites and Macintosh OS X -...

**CAREERBOX UMLAZI HIRING MONDAY TO FRIDAY** We are looking for 2 years call center customer service experience and 2years administration experience. **Salary**: R5500.00 with more benefits **REQUIREMENTS**: - 2 years Experience in call center customer service experience and 2years administration experience. - Must have fluent neutral accent, with the...

**CAREERBOX UMHLANGA IS HIRING TOMORROW** **Salary**: R6000.00 to R6500.00 with more benefits and awesome Growth Potential **Job description** We are hiring Call Center Agents for Customer Service positions. To act first point of contact for customers to resolve queries, the loading of claims, mid-term adjustments, cancellations, payment queries to...

Alpha BPO is recruiting a Claims Supervisor to join our team. - 1 year International call center experience - Proficient in Microsoft office - Experience in management a team of 50 agents and more - Leadership skills - Ability to motivate staff - Organizing workflow and ensuring that employees understand their duties or delegated tasks - Monitoring employee...

Debt Solution SA is recruiting for a skilled and driven HR Recruitment Consultant to join our team at Cowey Park Center. **Requirements**: - Grade 12 - 2 to 3 years' recruitment experience - Relevant call centre / bulk recruitment experience (advantageous) - Tertiary Qualification in HR or related field. - Excellent knowledge of use of social platforms...

Debt Solutions SA is recruiting for Contact Center Sales Agents **Target driven** **Goal orientated** **Self motivated** **Team player** **Sound Time management** **Ability to listen learn and apply** **Qualifications and Experience** Matric Atleast 2 year experience in an outbound telesales Environment PC Literacy Experience in a call center...

Job DescriptionMain purposeThe key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly.   Experience Required• 6 months sales/customer service experience as a call center agentKey...

Job Description Role Purpose• To provide communications solutions to customers by promoting and matching products & services to customer needs.• To actively grow client markets, thereby generating revenue and improving customer satisfaction.Experience RequiredEssential• 6 months sales/customer service experience as a call center agentCompetencies &...

Job Description Role Purpose• To provide communications solutions to customers by promoting and matching products & services to customer needs.• To actively grow client markets, thereby generating revenue and improving customer satisfaction.Experience RequiredEssential• 6 months sales/customer service experience as a call center agentCompetencies &...

Debt Solution SA is currently looking for enthusiastic **Call Center Agents -Outbound Sales** We have positions available in our branches at Cowey Park Centre Essenwood and Phoenix (Opening in the New month) We offer a Basic salary, Earning potential is uncapped due to the fantastic commission structures we have in place. **Requirements**: - Matric -...

The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor inbound and outbound call and emails responses to assess associates demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing,...

Open Week for Recruitment !!!! We are looking for TOP Sales Agents to join our team. Debt Solution SA is hosting an open day!! Date : Monday 15th May 2023 to :Friday 19th May 2023 Time: 9h00 to 16h00 Address: Unit 406 4th Floor 91 -123 Problem Mkhize road Cowey Park Center Essenwood Experience Required : 1 years call centre sales...

Tower Group is in search of motivated and customer-focused individuals to join our Client's team as International Call Centre Agents.Position Overview:As an International Call Centre Agent, you will play a pivotal role in ensuring a positive customer experience for our international clientele. You will be responsible for handling inbound and outbound calls,...

Tower Group is in search of motivated and customer-focused individuals to join our Client's team as International Call Centre Agents.Position Overview:As an International Call Centre Agent, you will play a pivotal role in ensuring a positive customer experience for our international clientele. You will be responsible for handling inbound and outbound calls,...

**Scope of Role -Key Metrics** - Planning and Organisational Skills; defining performance standards and meeting service levels; manage resources - Leadership skills: ability to lead and motivate a team - Strong and adaptable communication skills with the ability to influence and motivate employees and managers - Business Analysis: ability to analyse and...