National Manager
2 weeks ago
Purpose:
The National Consultant Manager - Municipal Solutions is responsible for managing the team of CRMs and account managers. The incumbent is responsible for managing the day to day running of the department, assisting the team in the achievement of Department targets, contributing to the overall success and embed a positive company brand within the team
Tasks and Responsibilities:
Oversee and assist team in the following
- Compliance on client deliverables and revenue
- Ensure that client issues are dealt with efficiently
- Council daily weekly tasks and reporting
- Maintain agreed personal development plan
- Works closely with Product team in order to maintain a continuous knowledge of Product status in order to indentify potential issues/opportunities within the related Product
- Understanding of company capabilities and service and effectively communicates company objectives to the team.
Core Competencies:
General
- Creative thinker, motivated, with a hands on, 'can-do' attitude
- Excellent organizational skills
- Business and commercial acumen
- Able to operate in a changing environment
- Able to manage a remote team
- Able to work autonomously -self starter
- Strong influential skills
- Effective clear communicator
Internal Interactions:
- Product
- Marketing
- Sales
- Operations
- Technical Development
Experience and Qualifications:
- Software sales experience
- Strong presentation and research skills
- Valid drivers license
- Subject matter knowledge and interest in Municipal Property law and the Transfer registration process
- External Interactions:
- Local Councils
- Conveyancers
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