Information Governance Specialist

2 weeks ago

Bellville, South Africa Santam Full time

What will you do?

A position for an Information Analyst exists in the Santam Re Operations team, based at Santam Re’s Bellville (Cape Town) offices.

This role will be responsible for supporting the Information Governance Specialist and the Business Unit (BU) Information Managers across the Santam Group in operationalising, troubleshooting and improving data governance processes, and recommend & support the implementation of data and information enhancement initiatives.
We are looking for an individual with experience in translating information strategy and policies & standards into processes, including creating the artefacts & mechanisms to enable process operationalisation.
They will assist in the development of data related solutions to improve the BU data quality and financial/operational performance. This includes analysing business processes & determining how they can be improved or better supported by data and defining specifications of required reports and dashboards to monitor data quality.
The person fulfilling this role will also define/develop new reports for regulatory and financial reporting and will be responsible for identifying and maintaining data lineage and the data catalogue.
What will make you successful in this role?

**PRINCIPLE ACCOUNTABILITIES INCLUDE**:
Translate the IM strategy and SIMA/Board approved data policies & standards into data governance processes and develop/support the development of supporting process artefacts & mechanisms
Assist Information Managers in performing impact assessment of policies and standards on Business Units
Define specifications for additional requirements and architectures to support data governance
Assist BU/Divisional Information Managers and Information Governance Specialist in the development of data related solutions to improve their BU data quality and financial/operational performance.
Stay current on industry practices and trends in the short-term insurance and digital environments and contribute innovative ideas and design of long-term, sustainable information related solutions
Participate in quality assurance, User Acceptance Testing (UAT) as well as demos and training of new IM related solutions
Support the Information Governance Specialist in driving data literacy initiatives, providing training and measuring the effectiveness
Define/develop new reports for regulatory and financial reporting
Identify and maintain data lineage and data catalogue Qualification and Experience
Relevant Tertiary qualification or certificate/diploma in business/data analysis from an industry-recognised training institution
Green Belt in Lean Six Sigma would be highly recommended
DAMA Certified Data Management Professional Practice (CDMP), preferably practitioner level, would be highly recommended
CBAP Certification will be advantageous
5 years relevant experience as a Business Analyst
3 years’ relevant experience in Data Analysis
3 years relevant experience as a Project Manager
2 years’ relevant experience in Business Process Management
MS SQL knowledge and experience
Experience in a short-term insurance environment would be advantageous
Knowledge and Skills
Good requirements elicitation, workshop facilitation, conducting demos and communication with stakeholders skills
Good understanding of systems development lifecycle (SDLC) and agile methodologies
Very strong analytical and problem-solving ability
Strong customer service orientation and collaborative interpersonal style
Ability to work at the conceptual as well as detailed level
Business acumen with thorough knowledge and understanding of business, process and technology environments
Effective communication skills - both written and verbal - in business and technical terms, appropriately designed for the target audience
Process Modelling
Presentation skills
Emotional Intelligence
Interpersonal skills, to lead, influence and motivate
Relationship building skills
Independent research skills
Pro-active, self-starter
Analytical Thinking
Computer literacy (MS Office, MS SQL)
Attention to detail
Insurance & Business Acumen
Learning and researching
Problem Solving
Working with people - team player, influencer and leadership
Data & Technology Literacy/Savvy
Able to translate and share the direction, purpose and strategic goals of the organisation to engage and motivate others towards achieving these Competencies
Client Focus
Flexibility and Adaptability
Drives Results
Cultivate Innovation
Collaborate
Critical Thinking
Data Analytics
Effective Communication
Project Management
Business Analysis
Process Analysis About the company
Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia.

Our success is rooted in our passion for our clients and everything we do is centered on our delivery of Insurance Good an

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