Fqc Technician

**VACANCY ADVERTISEMENT**

**JOB TITLE**:Field Quality Technician - Services

**DEPARTMENT**:AFRICA Field Quality Improvement (FQI)

**LOCATION/REGION**:Gauteng Rosslyn

**REPORTING TO**:Technical Manager

**TYPE OF EMPLOYMENT**:Fixed Term

**MAIN PURPOSE OF JOB**
Responsible for conducting vehicle diagnostics and testing in accordance with Company and Customer's standards and requirements. To determine root cause of parts/vehicle faults as established by the customers and ensure to; maintain and improve quality of diagnostic and testing procedures, observing the appropriate testing methods; utilising relevant tools and equipment to effectively execute testing procedures.

**Education/Requirements**:
Grade 12 with English fluency (written and spoken)
Vehicle Technician (Nissan N-STEP preferred)

COSHH “chemical substances handling”
Spillage Response
Workshop Service Manual (ESM) Handling
Valid Code B (08) driver’s license with no endorsement
Ability to work under pressure as well as strict timelines
Knowledge in usage of hydraulic, pneumatic, and electric equipment

Computer Literate in MS Office Applications;
Worked in the logistics/supply chain environment for at least 3 - 5 years.

**Duties and Key Responsibilities**:
Conducting the requested incident parts testing and/or duplication on vehicles

Reproduce issue / verbatim according to customer experience utilising the “5W/1H” methodology.
Liaising with the dealership and warranty department to determine issue with faulty parts. Assisting engineers with the initial quality improvement on failed parts

Implement technical investigations and liaising all parties for countermeasure actions that improve vehicle quality.
Managing the incident parts movement from the dealership, to warranty, Field Quality Centre then to the supplier/manufacturing.

Capturing and reporting of data effectively

Ensure that processes by the test operation are performed in accordance with the Client and Company Standards;
Compiling/inputting relevant information on the Dofi Doc and distribute accordingly to relevant parties

Weekly and Monthly Report of FQC activity Dashboard

**Additional duties.**

Ensure department adheres to ISO 9001 Quality Processes and standards

Ensure department adheres to ISO 14001 Environmental Processes and standards

Ensure department adheres to ISO 45001 Health and Safety standards

**Behavioural Skills and Abilities**

Pro-active - Advanced level
Results Driven - Advanced level
Communication - Advanced level
Leadership skills - Basic level
Organisational skills - Advanced level
Self-Management - Intermediate level
Interpersonal skills - Intermediate level
Analytical ability - Intermediate level
Visual Management - Basic level
Methodical and Process Orientation - Intermediate level

**Wallenius Wilhelmsen Solutions (Pty) Ltd**

Customer focus - Advanced level

**Job Types**: Full-time, Contract
Contract length: 12 months

Ability to commute/relocate:

- Rosslyn, Gauteng: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Logistics/Supply chain: 3 years (required)
- Motor mechanic: 3 years (required)

License/Certification:

- Nissan N-Step Vehicle Testing Qualification (required)
- Workshop Service Manual (ESM) Handling Certification (required)
- Chemical substances handling Certification (required)
- Red Seal Motor Mechanic Qualification (preferred)
- Vehicle Testing Qualification (required)

Application Deadline: 2023/05/27