E-commerce Sales Processor

This position is to maintain and improve our digital sales growth.

Reporting to the General Manager

You will be based at the Helderberg Branch/Facilities

**Requirements**:

- Minimum Matric with mathematics
- Previous online sales experience within Food/Fruit Industry
- 3 Years Online Order Processing experience

**Responsibilities / Experience Required**
- Tracking online orders by ensuring stock leaving stores via online store is correctly invoiced and accurately packed.
- Communicate expected delivery dates and follow up with customers to ensure content delivery.
- Expand and grow online sales.
- Manage the day-to-day operations of online.
- Assist with delivery routings for Online and Drop shipments.
- Check and manage adequate stock levels for online and consignment stores.
- Process returns accordingly with credits and refunds and the gateways or through coupons.
- Assist with stock take for online stock and consignment stock.
- Process and track online orders from back end to automatic sales order to invoice.
- Ensure all orders are packed timeously.
- Ensure paperwork is completed correctly.
- Manage and process all consignment requirements (orders, stock levels, assemblies and administration)
- Follow up immediately on customer queries and complaints, resolve through excellent customer service.
- Manage sample procedure including recording, issuing, organization stock and arranging delivery.
- Develop positive working relationship with the support in divisions and operations team to ensure proper operational support.
- The sales contact point needs to be occupied at all times during normal business hours.
- Present company in a professional, pleasant, constructive manner
- Adhere to high ethical standards and comply with all regulations/applicable laws.

**Apply**
- Full Detailed CV

wc(at)generico.co.za

**Job Types**: Full-time, Permanent

**Salary**: R12,000.00 - R15,000.00 per month

**Education**:

- High School (matric) (required)

**Experience**:

- Online order processing: 3 years (required)
- Online sales orders: 3 years (required)
- online food/fruit Sales: 3 years (required)