East Africa Specialist/ Reservationist
2 weeks ago
**Tanzania Reservations**:
Specialize in handling reservations specifically related to Tanzania, including safari lodges and unique experiences.
Leverage your knowledge of Tanzania's attractions and travel logistics to provide expert advice to guests.
**Reservation Management**:
Handle guest inquiries and reservations through various channels, ensuring accuracy and efficiency.
Collaborate with other departments to coordinate special requests and ensure a seamless guest experience.
**Guest Services**:
Provide personalized assistance to guests, embodying the luxury and uniqueness of East African experiences.
Uphold the highest standards of customer service and showcase in-depth knowledge of East African destinations.
**Sales Support**:
Promote lodge services, Tanzania-specific packages, and special offers to maximize revenue opportunities.
Utilize sales techniques to upsell and cross-sell East African amenities and experiences.
**Data Management**:
Maintain accurate and up-to-date records of reservations and guest information, with a focus on Tanzania-specific details.
Generate reports and analyze data to identify trends and opportunities for improvement.
Proven experience in reservations, with a specialization in Tanzania.
In-depth knowledge of East African destinations, particularly Tanzania.
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Familiarity with reservation systems and hotel management software.
Between 3 - 5 Years
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East African Specialist
2 weeks ago
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Reservationists
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