Supervisor

7 months ago


Pretoria, South Africa Bidvest International Logistics Full time

**Job Purpose**:
To ensure that all operations under your responsibility takes place according to the set out SOP and must report all deviations to the Controller. Furthermore to ensure that all vehicles dispatch on time in accordance to Ford delivery cut off times and manage KPI performance reports.

**Qualifications & Experience**:

- Senior certificate (Grade 12) or equivalent
- Certificate in Logistics or equivalent
- Valid Code 08 Drivers License
- ±2 years in a Supervising position
- ±2 years in Warehousing
- Experience in managing a team

**Key Responsibilities**:

- Customer Satisfaction: Quick response to Customer queries and resolving thereof
- Ensure all processes are in support of customer expectations and also focussed on minimising risk
- Operations: Controlling of all outbound operational activities
- Ensure that regular operations meetings are held with staff to manage output and expectations
- Encourage continuous improvement of service
- Ensure that all quality objectives are measured and met
- Manage the effective servicing & maintenance of all equipment within department
- Ensure compliance to good hygiene and housekeeping disciplines within all areas under responsibilities
- Ensure that the department aligns itself to the BIL corporate framework and that all signage and uniforms uphold the image of BIL
- Monitor and maintain discipline in all areas of responsibility
- KPI's & Reporting: Daily, Weekly and Monthly measurement and reporting of KPI achievement
- Ensure on time submission and accuracy of daily/weekly / monthly management reports
- Ensure that all KPI's are achieved Ensure that all quality objectives are met
- Identification and Management of KPI's for the operation and ensure that they are known and understood by all staff
- People Management: Ensure that staff Productivity in all operations are measured and achieved
- Establish KPI's for subordinates and manage accordingly
- Conduct Performance Appraisals of staff in line with company deadlines
- Manage leave days of staff not to exceed more than 15 days of leave per staff member, or have excessive leave
- Manage absenteeism and ensure BIL code of conduct are understood and not transgressed by
- Ensure all staff within facility comply with correct daily use of PPE and uniforms
- Ensure general well being of personnel, including discipline
- Inventory Management: Ensure & maintain high level of Inventory accuracy
- Maintaining of accurate stock levels and resolving of anomalies picked up
- ISO: Ensure processes and procedures are in line with the customer expectation and filing of all operational documentation daily as per ISO procedure
- SHE: Reporting of any incident as and when it happens and ensuring compliance to correct PPE at all times


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