Team Leader: Campus Support

3 months ago

Cape Town, South Africa STADIO HIGHER EDUCATION Full time

Background

Stadio is a multi-campus higher education institution with a national footprint, as well as hosting several student support centres in South Africa and Namibia. Stadio endeavours to widen access to top quality higher education and highlight the importance of equipping graduates with accredited qualifications that are recognised by industry. Stadio offers a variety of academic and career-focused undergraduate and postgraduate qualifications through both contact and distance learning modes of delivery.
Stadio is a comprehensive private higher education institution, consisting of the following academic schools:
Administration and management
Architecture and engineering
Commerce
Education
Fashion
Humanities
Information technology
Law
Media and design
Policing and law enforcement

**Key roles and responsibilities**:
The Team Leader for Campus Support is responsible for the student administration and support function on campus with regards to Campus Support. While standards, policies, procedures, and processes will be developed centrally by the Registrar, implementation takes place on campus. This role will report functionally to the Deputy Registrar on the campus. Service delivery and operational excellence are critical pillars of Stadio’s academic and business model, and this function is key to these values.
Responsible for the management of campus Student Administration and Support functions
Take accountability for the compliant implementation of the academic administration requirements of all Stadio Application and Registration policies and SOPs on the campus, as instructed by the Deputy Registrar
Responsible for the management of SAS support functions on the campus.
Managing SAS administrators’ performance with regards to student support will be expected to participate and contribute to this forum

**Minimum requirements**:
Understanding of Student policies and processes in Education
Understanding of Student special concessions in Education
Workings of Q-desk
Workings of SIMS
Legislation pertaining to personal information, consumer protection, information systems and technology, and information

**Key attributes**:
Excellent written and verbal communication skills
Administrative and customer service skills
Problem-solving skills
Dealing with multiple stakeholders
Team player with excellent interpersonal skills
Ability to plan and organise in a complex, multi-campus, multi-mode environment
High attention to detail and the ability to multi-task
Management skills

**Qualifications and experience**:
Matric
A relevant qualification would be advantageous
A minimum of three years’ experience in a similar role

  • Team Leader

    1 month ago

    Cape Town, South Africa Stadio Higher Education Full time

    **Background**: Stadio is a multi-campus higher education institution with a national footprint, as well as hosting several student support centres in South Africa and Namibia. Stadio endeavours to widen access to top-quality higher education and highlight the importance of equipping graduates with accredited qualifications that are recognised by the...

  • Team Leader Support

    3 months ago

    Cape Town, South Africa Traderoot Full time

    The Support Team Leader is responsible for the operational management of the local Support team, which consists of Support Specialists providing technical support for the Traderoot Enterprise Platform (TEP) in collaboration with clients. The Support Team Leader needs to be able to perform any of the duties of a Support Specialist, which means they must have...

  • Campus Head

    5 months ago

    Cape Town, South Africa Capsicum Culinary Studio Full time

    Division Tertiary Business Unit Capsicum Culinary Studio Minimum experience Mid-Senior Company primary industry Hospitality Job functional area Other **LOCATION**: Cape Town **OVERALL PURPOSE OF THIS JOB**: The overall purpose of the Campus Head is to lead the key stakeholders and operations at Capsicum Culinary Studio & IIE School of Hospitality and...

  • Campus Head

    1 month ago

    Cape Town, South Africa HotelJobs.co.za Full time

    A leading institution in the hospitality industry seeks an experienced and dedicated Campus Head to oversee their campus, ensuring a world-class environment for students, staff, and visitors. **Key Responsibilities**: - Oversee the daily operations of the hospitality campus, including facilities management, safety, and security. - Ensure the highest...

  • Tech Support Team Leader

    2 weeks ago

    Cape Town, Western Cape, South Africa CallForce Full time

    {"title": "Tech Support Team Leader", "content": "Key ResponsibilitiesWe are seeking a highly skilled Tech Support Team Leader to oversee the daily operations of our technical support team. The successful candidate will be responsible for guiding the team in setting up, measuring, and meeting performance targets.The ideal candidate will have a strong...

  • Campus Operations Manager

    1 week ago

    Cape Town, Western Cape, South Africa Publicis Groupe Full time

    Job Title: Campus Operations ManagerAbout the Role:We are seeking a highly organized and dynamic individual to fill the role of Campus Operations Manager at Publicis Groupe. The successful candidate will be responsible for overseeing various aspects of office management, including receptionist and office assistant management, budget management, project...

  • Team Leader

    3 months ago

    Cape Town, South Africa Webhelp Full time

    **Job Advert** If you’ve been working hard to build your career in the service industry and know the ins and outs of customer service then your passion for people and ability to help others is sure to pay off. Concentrix is expanding and we’re looking for Team Leaders to join our game-changers in our Vibrant Cape Town office. We’re a global...

  • Team Leader

    4 months ago

    Cape Town, South Africa Webhelp Full time

    **Job Advert** You’ve been working hard to build your career in the service industry and by now you know the ins and outs of customer service. Your passion for people and ability to help others is sure to pay off. We’re on the lookout for a determined individual who values the importance of team playing and are ready to step up and lead by shining...

  • Head of Campus: Cape Town

    4 months ago

    Cape Town, South Africa SACAP Full time

    The South African College of Applied Psychology (SACAP) is the leading independent provider of education in psychology, counselling and coaching, offering accredited undergraduate and postgraduate qualifications. SACAP is looking for a Head of Campus for our Cape Town Campus. The Head of Campus has a multifaceted role overseeing and managing the culture on...

  • Campus Operations Manager

    3 weeks ago

    Cape Town, Western Cape, South Africa Publicis Groupe Full time

    Job SummaryWe are seeking a highly skilled and organized individual to fill the role of Campus Operations Manager at Publicis Groupe. The successful candidate will be responsible for overseeing various aspects of office management, including receptionist and office assistant management, budget management, project assistance, office maintenance, and acting as...

  • Team Leader

    4 months ago

    Cape Town, South Africa Webhelp Full time

    **Job Advert** At Concentrix + Webhelp, commitment, integrity and team playing is valued and well recognised. We’re on the lookout for determined individuals who values the importance of team playing and are ready to step up and lead by shining example as a Team Leader in our bustling Cape Town office where you’ll work on an exciting international...

  • Team Leader

    7 days ago

    Cape Town, Western Cape, South Africa WNS Global Services Full time

    Job Title: Team LeaderWe are seeking a highly skilled and experienced Team Leader to join our team at WNS Global Services. As a Team Leader, you will be responsible for leading a team of Senior Associates to create a customer-centric and high-performance culture.Key Responsibilities:People Management: Engage and support staff to achieve all KPIs through...

  • Tech Support Team Leader

    4 months ago

    Cape Town, South Africa CallForce Full time

    We're looking for a Tech Support Team Leader to join our professional team of technical support agents for Vodacom FTTH in Cape Twon CBD.The objective of this role is to provide guidance and support to the team with regards to setting up, measuring and meeting performance targets.We are aiming for speed, efficiency, increase in quality service delivery that...

  • Team Leader

    4 months ago

    Cape Town, South Africa Webhelp Full time

    **Job Advert** You’ve been working hard to build your career in the service industry and by now you know the ins and outs of customer service. Your passion for people and ability to help others is sure to pay off. We’re on the lookout for a determined individual who values the importance of team playing and are ready to step up and lead by shining...

  • Team Leader

    4 months ago

    Cape Town, South Africa Webhelp Full time

    **Advisor** **Location** - Cape Town, South Africa**Language** - English*** **Job Advert**: - You’ve been working hard to build your career in the service industry and by now you know the ins and outs of customer service. Your passion for people and ability to help others is sure to pay off. We’re on the lookout for a determined individual who values...

  • Team Leader

    7 days ago

    Cape Town, Western Cape, South Africa WNS Global Services Full time

    {"Job Title": "Team Leader", "Job Description": "Job SummaryWe are seeking a highly skilled and experienced Team Leader to join our team at WNS Global Services. As a Team Leader, you will be responsible for leading a team of Agents to create a customer-centric and high-performance culture.Key ResponsibilitiesPeopleTo engage and support staff to achieve all...

  • Campus Head

    5 months ago

    Cape Town, South Africa ADvTECH Full time

    **LOCATION**: Cape Town **OVERALL PURPOSE OF THIS JOB**: The overall purpose of the Campus Head is to lead the key stakeholders and operations at Capsicum Culinary Studio & IIE School of Hospitality and Service Management at a campus level, by managing the quality of academic delivery, human resources, the total sales process, finance, facilities and...

  • Team Leader, Onsite Engineering

    4 months ago

    Cape Town, South Africa CDW Full time

    **Description** **ABOUT CDW** CDW is a leading technology solutions provider to business, government, education and healthcare organisations in the United Kingdom, Canada, and the United States. Our fingerprints can be found on technology in workplaces of more than 250,000 companies: from start-ups to international conglomerates. With the breadth of...

  • Campus Finance Manager

    2 days ago

    Cape Town, Western Cape, South Africa Communicate Recruitment Full time

    Campus Bursar Job DescriptionAs the Campus Bursar, you will be responsible for overseeing the financial operations of the campus. Your duties will include:Key Responsibilities:Managing capex requisitions and ensuring timely completionReconciling accruals from fundraising events and analyzing monthly management accountsInvestigating variances and reporting on...

  • Team Leader

    4 months ago

    Cape Town, South Africa PRR Recruitment Services Full time

    Team leader – R500k p.a (Rondebosh) This well know company in Rondebosh is seeking a Team leader.The ideal candidate will have strong experience in management of databases3-years related experienceStaff management on a team leader levelValue Added services Bill payment, Electricity (VAS)3 years SQL Database Administration in a highly pressurised...