Marketing Assistant/ Administrator

2 weeks ago


Johannesburg, South Africa Surgo HR & Training Full time

Our client, a well-established QSR (Quick Service Restaurant) company is recruiting for a Marketing Assistant/ Administrator to join the team and assist with marketing and design for our restaurants and Frozen Pizza brand.

**Job Purpose**:
We are looking for an individual who is capable of helping with strong administration and an interest in customer service and sales and a passion for branding and marketing.

**Responsibilities (not limited to)**:
Assist with customer service including responding to customers’ special requests, complaints and loyalty programs

Assist with social media community management, engagement, comments and complaints

Assist with content for bi-monthly internal newsletters with insights from our Area Managers, Store Managers and Management team

Assist with implementing CSI initiatives for charity and school events/functions

Assist with website updates, blogs and content

Assist with day-to-day operations and availability of 3rd party platforms such as Uber Eats, MrD and Bolt

Assist with our Frozen Pizza business as a sales/brand representative including administrative duties such as retail store visits, reporting and assistance at store activations and in-store promotions

After hours assistance for stores with order queries will be required from time to time

Assist with restaurant store visits and detailed store reports

Assist with internal communication to co-ordinate promotions, pricing adjustments and other operational aspects

Support the Marketing Manager in all aspects of administration & planning not necessarily limited to the above

Assisting with general administration duties unrelated to marketing if required

**Qualification and Attributes required**:
Marketing-related degree or equivalent professional qualification (advantageous but not necessary)

Good understanding of design, advertising, sales and marketing

1 - 2 years’ experience in a similar position

Excellent written and verbal communication skills

Presentable and professional

Proficient in Word, Excel and PowerPoint

Organised, multitasking and adherence to deadlines

Customer focused with attention to detail

Flexible demeanour and a go-getter

**Working Hours**: Monday to Friday, 8:30 am to 5pm,

**Location**: Morningside, Johannesburg



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