RPASystems Analyst

**Purpose of the Role**:
The RPA Systems Analyst plays a crucial role in implementing Robotic Process Automation (RPA) solutions within organizations. Responsible for analyzing business processes, identifying automation opportunities, and designing efficient workflows to streamline operations and drive digital transformation.

**Main Responsibilities**:

- Requirement Gathering: Collaborate with stakeholders to understand automation requirements.
- Process Analysis: Analyze existing business processes for automation suitability.
- Solution Design: Design RPA solutions based on requirements and analysis.
- Tool Selection: Evaluate and select appropriate RPA platforms and tools.
- Development and Configuration: Develop or configure RPA bots using selected tools.
- Testing: Conduct thorough testing of RPA solutions to ensure quality and compliance.
- Deployment: Oversee the deployment of RPA bots into production environments.
- Monitoring and Maintenance: Monitor bot performance, address issues, and perform maintenance tasks.
- Documentation and Training: Document RPA solutions and provide training to users.
- Continuous Improvement: Identify opportunities for automation improvement and innovation.

**Education and Qualification**:

- Matric / Grade 12 Certificate
- BSc in Software Engineering or relevant equivalent
- 7+ years of IT work experience

**Knowledge and Skills**:

- 3+ years of software development experience
- Strong analytical and problem-solving skills
- Business management skills
- Financial services industry knowledge
- Excellent communication skills
- Leadership abilities

**Experience and Training**:

- 2-3 years of relevant experience in RPA implementation

**Competencies**:

- Initiative and integration skills
- Aptitude for dynamic and deadline-oriented environments
- Ability to work across business units

**Communication**:
Verbal and written communication skills for collaborating with stakeholders.