Customer Service

6 months ago


Bellville, South Africa Tych Business Solutions Full time

**Job ID**: 67760**Date Posted**: Posted 16 hours ago**Location**: Belville**Job Title**: CUSTOMER SERVICE & ADMIN ASSISTANT - BELVILLE - WESTERN CAPE

**What’s on offer?**
Working alongside an energetic and enthusiastic group of people, you’ll help create everlasting memories for our clients as they travel amazing Africa.

**Who are we looking for?**
Generate outstanding results, high performance, conversion and profitability by supporting the Sales Manager and Team.

**What perks can you look forward to?**
- A competitive salary with performance-based incentives
- 15 working days of annual leave on full pay during each annual leave cycle
- After 2 years, earn 1 extra annual paid leave day per year up to a max of 25 days
- Paid birthday leave - because no one should work on their birthday
- Unlimited, pre-approved leave for training, including educational travel
- Unlimited, pre-approved training reimbursement upon successful completion
- Professional development opportunities
- Participate in company-wide recognition & reward, social activities and wellness program
- A team led by actively engaged owners who encourage a caring and positive culture
- Working alongside a diverse and dedicated team of professionals
- Africa travel opportunities at discounted rates

Sound like the right fit for you?
Read on for the detailed job description below

**Responsibilities**:

- Administer and maintain supplier rates
- Load and update products and services onto CRM System
- Monitor and action all feedback solicited via Customer Review programs
- Liaise with suppliers regarding queries on invoices
- Distribution of enquiries
- Draw up Commission Statements for Agents, Affiliates, Tour Ops and Corporate Companies.
- Research and compilation of information for Specials and Newsletters
- Daily monitoring & reporting on sales staff performance and figures
- Ad Hoc duties as required by Sales Managers

**Requirements**:
Qualification
- Matric / Grade 12 is essential

Experience
- At least 3 years Customer service experience with sales (face to face or telesales)
- Previous database administration experience essential
- Tourism background and Tourplan system experience an advantage
- Computer Literate - MS Office

Skills, Knowledge & Attributes
- Excellent communicator
- Time management skills
- Organised and able to multitask
- Excellent attention to detail
- Negotiation and Problem solving
- Ability to work under pressure



  • Bellville, South Africa Bagazio Full time

    Customer Service Representative Must have at Least 1 year Customer Service Experience. Must work directly with the sales, fulfillment and production to make sure clients receive exceptional service. Handling day-to-day clients by managing their orders from start to finish. Pay: From R9 000,00 per month **Experience**: - Customer service: 1 year...


  • Bellville, South Africa Sanlam Full time

    Who are we?- Sanlam Fintech is a newly established digital first business within the Sanlam Group on a mission to democratise financial advice and solutions for everyone across the African continent. We exist to pioneer inclusive financial confidence helping people build strong foundations to bridge the gap in generational wealth. Our culture is that of...

  • Customer Service Clerk

    4 months ago


    Bellville, South Africa Tafelberg Furniture Stores Full time

    **Customer Service Clerk** **Minimum Requirements**: - 5 - 8 years’ experience working in the customer services department of a retail/furniture store. - Excellent communication and admin skills - Must be people orientated - Must be a fast learner and able to process large amounts of information. - Must have Grade 12 / Matric - Driver’s license and own...

  • Customer Service Clerk

    7 months ago


    Bellville, South Africa Tafelberg Furniture Stores Full time

    **Customer Service Clerk** **Minimum Requirements**: - 5 - 8 years’ experience working in the customer services department of a retail/furniture store. - Excellent communication and admin skills - Must be people orientated - Must be a fast learner and able to process large amounts of information. - Must have Grade 12 / Matric - Driver’s license and own...


  • Bellville, South Africa Job Crystal Full time

    A dynamic, vibrant and growing cosmetics business is looking for passionate a Customer Service Consultant to receive or retrieve a ticket / query on the Odoo system daily or via the Teams Sales Floor Query Group and ensure no outstanding tickets and queries are left behind. The CSI consultant endeavours to resolve these queries timeously and with a sense of...


  • Bellville, South Africa A24 Group Full time

    We are currently looking for an exceptional Customer service orientated individual to work on Benguela Cove Lagoon Wine Estate aswell as our UK Based Hospitality Estates, Leonardslee Lakes and gardens aswell as Mannings Heath Golf & Wine Estate. The position will be Telephone based working from our Bellville office and weekends are required. **Ideally the...

  • Retail Sales

    4 months ago


    Bellville, South Africa La Granson International Full time

    We are seeking a motivated and customer-focused individual to join our retail team as a Retail Sales Customer Services representative. In this role, you will be responsible for providing excellent customer service to our clients, assisting with sales, and ensuring that the retail store is clean and organized. **Responsibilities**: - Greet customers as they...


  • Bellville, South Africa Call Centre Staffing Full time

    Leading cellular network service provider is looking for Customer Services Agents to provide support to their prepaid and post paid customers **Requirements**: at least 3 years call centre customer services experience of which at least 1 year must be within a BPO Willing to work 24/ 7 Shifts including weekends and public holidays Must have Matric, and be...


  • Bellville, South Africa Call Centre Staffing Full time

    Leading cellular network service provider is looking for Customer Services Agents to provide support to their prepaid and post paid customers **Requirements**: at least 3 years call centre customer services experience of which at least 1 year must be within a BPO Willing to work 24/ 7 Shifts including weekends and public holidays Must have Matric, and be...


  • Bellville, Western Cape, South Africa La Granson International Full time

    Unlock Your Potential with La Granson InternationalWe're seeking highly motivated individuals to join our team as Retail Customer & Sales Assistants in Bellville. As a key member of our sales team, you'll be responsible for:Engaging customers and conducting presentationsHandling queries and providing excellent customer serviceConducting demonstrations and...


  • Bellville, South Africa Call Centre Staffing Full time

    One of the leading players in the cellular industry, is looking for experienced highly customer centric call centre agents to service their clients. **Experience**: at least 3 years Call Centre Customer Services Consultant Experience working for mobile networks advantageous Ability to read and interpret financial statements Assist with technical queries...


  • Bellville, South Africa Air Products South Africa Full time

    Job title : Customer Service Specialist_Cape Town Job Location : Western Cape, Bellville Deadline : December 12, 2024 Quick Recommended Links Jobs by Location Job by industries Overview & Key Responsibilities...


  • Bellville, South Africa Job Crystal Full time

    A dynamic, vibrant and growing cosmetics business is looking for passionate Sales Floor Consultants to verify member details, products and quantities for all new orders received from incoming and update details as required. The role allocates payment received and will contact the member if any discrepancies are picked up, confirming delivery address and...


  • Bellville, South Africa Deltec Energy Solutions Full time

    Deltec Batteries in Belville is looking for a Customer Service/Sales provider with the following requirements. **Minimum Qualification** - Matric - Battery /energy fitment and retail experience - Good understanding of electricity and battery technology - Computer literacy - Valid Code 8 Drivers License - Physical enabled to handle batteries and equipment. -...


  • Bellville, South Africa Air Products South Africa (Pty) Ltd Full time

    **Overview & Key Responsibilities*** The Customer Service Specialist will be responsible for receiving all customer orders for the gas and equipment and processing them from receipt to confirmation delivery status. The key responsibilities of the role include but are not limited to: - Customer liaison by taking and processing customer orders; - Placing...


  • Bellville, South Africa Job Crystal Full time

    A dynamic, vibrant and growing cosmetics business is looking for a Customer Service Consultant to join their Call Centre team. The main role of the Customer Service Consultant is to play a pivotal role in enhancing member experience by acting as mentors and coaches to support and guide members through their business journey to get a clear understanding of...


  • Bellville, Western Cape, South Africa Brights Hardware Full time

    We are seeking a skilled Customer Service Representative to join our team at Brights Hardware as a Sales Floor Assistant. This role involves providing exceptional customer service, handling sales transactions, and maintaining a clean and organized work environment.Job DescriptionThis is a frontline position that requires strong communication skills,...


  • Bellville, South Africa Job Crystal Full time

    A dynamic, vibrant and growing cosmetics business is looking for an Aftersales Team Leader to join their team in Bellville, Cape Town. The Aftersales Team Leader is responsible for overseeing the performance of the Aftersales Consultants, to communicate the goals of the team and ensure that these goals are achieved by motivating and providing guidance,...

  • 6 Month Contract

    7 months ago


    Bellville, South Africa Isilumko Staffing Full time

    One of is in need of a Customer service Call centre Agent (Outbound) to join them in Bellville on a 6 month contract. Pharmaceutical products wholesaler. Looking for an energetic, target call centre agent who is a hunter Offers a great customer service to clients Taking order from customers and upselling Must have a clear criminal record Top performer -...

  • Customer Services

    5 months ago


    Bellville, Cape Town., South Africa La Granson International Full time

    Are you ready to kickstart your career with excellent travel and development opportunities in Bellville? La Granson Company is searching for the next generation of customer sales superstars to help take our business to the top! We’re doubling the size of our marketing and sales team to meet huge demand from clients. Why Join Us? Diverse Opportunities: We...