IT Support Technician
3 weeks ago
**Reference**: 7770 MLR
**Consultant**:Michelle le Roux
- Work with Group IT to implement all Group IT policies and procedures for employees.
- Maintain network servers, setting up and maintaining operating systems software, patches and upgrades in physical and virtual environments
- Analyse, troubleshoot, and resolve system hardware, software, and networking issues throughout the network environment.
- Assist in maintaining system backups and recovery systems.
- Administering the operation of LAN/WAN-related network services and devices
- Assist IT department in operation of computers, local area network(s), and other office equipment.
- Maintain the EMEA help desks assisting both end users and other members of the support team where necessary.
- Provides high level of customer service to end users.
- Works well in collaborative team environments, as well as individually.
**Qualifications**:
- Experience in deploying and managing server operating systems.
- Experience in managing and maintaining network infrastructures, including switches, firewalls, routers, VLANs, etc.
- General IT technical design expertise, problem solving and debugging skills.
- Experience working with Office 365 administration.
- SQL Query writing and debugging.
- Microsoft Dynamics D365 knowledge
- Proficient writing and communications skills
**Job Types**: Full-time, Permanent
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