Systems Analyst
7 months ago
**Roles and Responsibilities**:
- Ensure that products and solutions delivered are of the highest quality;
- Integrate seamlessly with the testing processes in order that the software and solutions meet the business requirements;
- Assist integration partners with technical queries;
- Design new features and enhancements through a business driven development method;
- Assist the project teams (both internal and external) to implement these new features and enhancements working with both medical aid and medical practice partners;
- Monitor, maintain and upgrade applicable technology systems, including quality assurance, problem solving, researching user issues, and implementing system modifications;
- Write and maintain user report programs based on the needs of internal customers;
- Support, troubleshoot and upgrade applicable system infrastructures;
- Assist in the project management for systems implementations, which may include: designing products, testing, implementing, reporting, reviewing finished products, and tracking performance and data quality;
- Analyse business process issues and/or problems and provide consulting assistance to system users;
- Assist with monitoring and maintaining systems to ensure system integrity and security;
- Participate in project stand-ups or scrums;
Working long hours and/or over weekends may be necessary from time to time, in order to meet project timelines. Own transport to and from work over these times is essential.
**Job Requirements**
**Qualifications & Experience**:
- Tertiary degree (BS in Computer Science, Software Engineering, B. Com Informatics or other related technology degree) strongly preferred;
- 5 years experience in systems analysis;
- Experience with testing in agile projects;
- Experience in Healthcare domain strongly advantageous;
- Experience in TDD and BDD advantageous
**Knowledge and Skills**:
- Providing end-user support for complex problems;
- Creating system user documentation;
- Defining problems, collecting data, establishing facts, and drawing valid conclusions;
- Utilising computer technology used for communication, data gathering and reporting
- Communicating technical information to a non-technical audience;
- Systems Thinking - the ability to see how parts interact with the whole (big picture thinking);
- Effective documentation skills
- XML, JSON and related technologies (including XSD, XSL etc.);
- Software development exposure;
- Using and understanding databases;
- Detailed Windows operating system knowledge;
- Good understanding of PC hardware;
- Basic networking skills;
- Understand basic programming concepts;
- Familiarity with the principles of technical design and programming, both OO and procedural;
- UML - Use cases and, sequence and activity;
- BDD
- SDLC
- Risk identification
- Behaviour of software systems;
- HCI principles;
**Behavioural Competence**:
- Good problem solving skills;
- Very good verbal and written communication skills;
- Very good attention to detail;
- Ability to work under pressure;
- Ability to keep the big picture in mind when designing solutions;
- Ability to manage personal delivery targets;
- Ability to identify risk and communicate it;
- High level analytical and problem solving skills, with a demonstrated ability to investigate complex issues and make informed decisions about them when written guidelines are not necessarily available;
- Participate in the release process to ensure that solutions meet business requirements;
- Ability to build good relationships with colleagues you work closely with e.g. Testers, Developers, Analysts, Product Managers, etc;
- Great team player
- If you don't hear from us within 7 days of applying, then you have unfortunately not made the short-list..._
**Salary**: From R40,000.00 per month
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