Credit Operations Supervisor: Call Centre

Job summary : We are seeking a motivated and experienced Call Centre Supervisor to join our team. The Call Centre Supervisor will be responsible for overseeing the daily operations of our call centre, ensuring that agents meet performance targets, providing coaching and training to improve agent performance, and managing escalated customer inquiries. The...

Job summary:We are seeking a motivated and experienced Call Centre Supervisor to join our team. The Call Centre Supervisor will be responsible for overseeing the daily operations of our call centre, ensuring that agents meet performance targets, providing coaching and training to improve agent performance, and managing escalated customer inquiries. The ideal...

Job summary:We are seeking a motivated and experienced Call Centre Supervisor to join our team. The Call Centre Supervisor will be responsible for overseeing the daily operations of our call centre, ensuring that agents meet performance targets, providing coaching and training to improve agent performance, and managing escalated customer inquiries. The ideal...

Job summary:We are seeking a motivated and experienced Call Centre Supervisor to join our team. The Call Centre Supervisor will be responsible for overseeing the daily operations of our call centre, ensuring that agents meet performance targets, providing coaching and training to improve agent performance, and managing escalated customer inquiries. The ideal...

Western Cape, CPT - Northern Suburbs - R 9 500 Monthly Big player in the cellular industry is looking for experienced highly customer centric call centre agents to service their clients. A big player in the cellular industry is looking for experienced highly customer-centric call centre agents to service their clients. **Experience**: at least 3 years...

**Job Duties/Responsibilities will include**: Manage operations and teams - hourly, daily and monthly KPIs Hiring, training, coaching, and leading call centre and sales representatives as they provide support for customers Maintain and grow existing relationships with clients Contribute to improving our current products and services Actively seek out and...

**Role purpose**: The Supervisor will be responsible for driving the success of the call centre business through the continuous and constant evaluation; support and development of the teams within their areas of responsibility from a traditional operations support into digital operations support by blending customer operations and digital (Tribe) activities....

Call Centre Agents for a upmarket UK clientPermanent position1+ year call centre experience (non-negotiable)BPO experience is advantageousNight shift only - 2pm - 6amMonday - SundayClear articulationExcellent written skillsNo credit or criminal record 

CUSTOMER SERVICES CALL CENTRE MANAGER (JOB NUMBER: CCS MANAGER 150523) **Main purpose** Managing the Customer Services Contact Centre by ensuring that it has the required people, processes and technologies to consistently deliver against customer and business expectations. **Key Responsibilities**: - Managing the daily running of the call centre,...

We are looking for a **Head of Operations - Call Centre** **Basic Function** - Manage the Operational Delivery which include, but is not limited to: Capacity Planning, Adherence to Service Levels, Revenue Realization, Profitability - Ensure all migrations are managed seamlessly - Map peer levels across client organization and establish peer level...

**Main purpose** Managing the Customer Services Contact Centre by ensuring that it has the required people, processes and technologies to consistently deliver against customer and business expectations. **Key Responsibilities**: - Managing the daily running of the call centre, including effective execution of the resource plan - Setting/meeting performance...

1years - Assisting clients with queries - Solving complaints - Updating clients information **Qualifications and Experience**: - Grade 12 - Computer Literate - 6 months customer service experience in a call centre - Credit & criminal record clear

Exciting opportunity at an International BPO Call Centre in Kwa-Zulu Natal **Must have**: 1 year international call centre experience in customer service or sales Computer Literate Attention to detail Clear articulation of the English language Clear communication - written and spoken Able to work shifted 24/7 environment Clear criminal and credit...

We are looking for advisors who are passionate about sales and who has a background selling to international clients Key requirements - A minimum of 6 months international call centre experience - Inbound/outbound sales experience - Fluent and clear English Accent - Criminal and credit clear - Matric essential - Able to work shifts - The latest shift is 9...

The purpose of the position is to assist the Call Centre Insurance Manager lead and manage the effectiveness of the department - ensuring that acceptable levels of sales, quality and compliance are being maintained.

R40000 - R50000 Gross p/m + (Benefits included - Medical Aid, Pension, Group Life, Disability) **Duties**: - Inspires, leads, engages, coaches, develops and motivates a team of 6-9 Team Leaders supporting the delivery of the best sales & service in the client’s industry - Contribute towards the development of customer service strategies, policies and...

**Western Cape**, Cape Town** **R3,500** **Our client based in CBD, Cape Town has an exciting opportunity for a **Call Centre Agent. **They are looking for a hardworking, goal driven, energetic, positive individual who wants to uplift their career.** **EMPLOYMENT TYPE : Permanent** **SECTOR : Admin** **START DATE : A.S.A.P /...

Our client in the financial services industry is seeking a Client Services Administrator to join their team. You will be responsible for dealing with queries and complaints i.e. dealing with incoming calls, returning calls, following up on requests, translating written correspondence into English etc. Must have: Grade 12 Credit and criminal clear Min 2...

Are you wanting to become a call centre customer service agent Merchants SA is the the perfect place to be. We are expanding and looking for customer service agents to join our international contact centre based in Salt River. - Matric or equivalent - Excellent customer service skills - Excellent communication skills - 6 months + Call Centre...

**CALL CENTRE AGENT - DEBT COLLECTION** **DESCRIPTION**: Meet and exceed daily, weekly and monthly debt collection targets. Receive calls from and make calls to debtors to make payment arrangements regarding outstanding debt. Act within the parameters of the National Credit Act and minimize the company’s exposure to complaints. Receive inbound calls...