Junior Villa Manager

2 weeks ago

Grahamstown, South Africa HotelJobs.co.za Full time

**Hospitality and Outdoor
- New Vacancy**:

- Junior Villa Manager**

**5* Safari Villa
- Grahamstown Area, Eastern Cape**

A well-known private game reserve in the stunning province of the Eastern Cape is looking for a great all-rounder 5* manager to assist in the daily operations.

**Requirements**:

- A relevant tertiary qualification in either Management or Hospitality (Essential)
- At least 2 years Hospitality experience in a similar supervisory role at a well-known 5* safari property (Essential)
- Excellent understanding of 4/5-star lodge operations, especially Food and Beverage, Front of house, Duty management and Hosting
- Excellent Food and Beverage product and service knowledge
- especially wine knowledge
- Understand and help run systems to control department budgets (Stock control, Forecasting, Cost Control)
- POS and reservations)
- Excellent admin skills
- organised and efficient
- Detail oriented and hands on
- Excellent Customer Relations skills and must thrive on hosting guests
- Professional, friendly and well groomed
- Honest, hardworking team player who has proven leadership qualities and shows a passion for the staff and the industry.

**Key Performance Areas & Main Duties**:

- Help manage the daily operations of the lodge
- Ensure all HoDs are informed daily about guest or operations requirements and that standards across all departments are adhered to
- Identify problem areas and introduce improvements that anticipate guest needs
- Be very hands on
- Keep record and oversight of FOH and F&B departments and help out all other departments as necessary
- Coordinating the food and beverage service on the floor and hosting guests
- Proactively sell and arrange activities for guests
- Help manage the staff discipline
- set a positive example to follow
- Constantly analysing operations for development and growth through training and system implementation
- Strong support for upper management and an excellent team player

**Package on offer**
- Live in (no pets/dependents)
- Other company benefits

**Starting Date**: Asap

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