Claims Manager
2 weeks ago
Our client in the Insurance industry is currently looking for a **Claims Manager** in Park Town, Johannesburg.
**Responsibilities**:
- Day to day management of staff.
- Delegate and distribute workload as required.
- Appraise and review performance targets/progress.
- Staff recruitment and selection.
- Manage efficiencies in department.
- Claims strategy - training of staff, staff having the same level of excellence.
- Understanding what the team needs and harness the ideas from the team.
- Career development of staff.
- Define the marketing/events for the team.
- Manage pre-assessments.
- Prepare and supervise individual claim plans.
- Define service of excellence such as 48-hours, creditors paid timeously.
- Report, monitor and control 48-hour turnaround.
- Report on 48-hour compliance, recoveries success and 3rd party management.
- 48-hour process - understanding why a claim was not authorized in time.
- To attend to claim queries.
- To assist staff with difficult claims.
- Authorize claims requisitions.
- Conduct quarterly claims audit and review reserves.
- Report and analyze trends in claims activity.
- To sign off closed files.
- Business management and strategic input.
- Claims activity per period per month per year.
- Reporting and management of reports.
- Set recovery target with the Financial Manager.
- Strategy on legal e.g., Third Party.
- Understand triangulations.
**Requirements**:
- Grade 12.
- Regulatory Exam.
- Full Insurance qualification.
- Minimum 10 years Motor/Trucking Insurance experience.
- Proven Management experience.
- Microsoft Office Intermediate.
- Bilingual (English and Afrikaans)
**Remuneration**:
- R40 000 - R50 000 CTC per month.
**Salary**: R40,000.00 - R50,000.00 per month
Ability to commute/relocate:
- Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (required)
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