Lead Data Scientist

2 weeks ago


East London, South Africa eSmart Group Full time

Architecture
- Experience developing and maintaining APIs (e.g., REST); systems design, enterprise architecture and development; microservice architecture

Hardware
- Knowledge in technologies like servers, storage and virtualization; IT infrastructure design, deployment and management; high-availability concepts to build robust computing environments; network infrastructure (e.g. switches, routers, firewalls); computing and working with ARM64 devices; CUDA and TensorRT GPU technologies would be beneficial

Working Model

Security
- Knowledge of commercial and open-source security tools; computer and network security, authentication and security protocols; IT security architecture; penetration testing techniques and tools.

Customer Support
- Knowledge of help desk and support services; incident and problem management
- Experience with incident systems, ticketing systems (e.g. CISM) and monitoring tools; in providing 24/7 on-call support for high-availability systems; customer relationship management

Outputs
- Liaise directly with various Mercedes-Benz manufacturing plants worldwide to provide product and service support.
- Manage and coordinate system upgrades/bug fixes and support with product testing.
- Ensure to interpret business strategy and determine innovative solutions supporting strategy implementation.
- Design and model solutions for customer innovation and experience.
- Perform with innovation development groups to conduct insights as well as design outputs to their work.
- Manage and evaluate innovation pipeline assisting strategic decision-making and Go-to-Market process.
- Design, research, develop, analyse and suggest new concepts as well as strategies.
- Lead and direct different cross-functional programs and projects of varied sizes and types concurrently.
- Manage and attain customer expectations and ensure delivery to fulfil expectations.
- Coordinate all cross-functional activities, represent customers internally and collaborate with leaders in varied areas on allocation across projects and resource planning.
- Ensure to exercise decision-making and independent judgment while being aligned with customers and management.
- Promote innovations to support business requirements through activities that test, pilot and implement innovative concepts
- Manage ideas from design stage through implementation.
- Roll out and analyse the effectiveness of initiatives that leverage multiplatform technologies
- Initiate, develop and maintain a range of working relationships, within IT and from the business
- Performing all outputs in compliance to the Company’s Integrity Codes & S.H.E.Q requirements and to perform delegated S.H.E.Q. tasks and duties & to inform superior about deviations


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