Waiter / Waitress

2 weeks ago

Pretoria, South Africa Easyskill Hospitality Recruitment Full time

**GENERAL RESPONSIBILITIES**:

- Daily preparation of shop opening & cleaning
- Greeting of guests at the entrance of the restaurant
- Assisting guests with seating allocation
- Handing out menus to guests
- Recommendation of meals and drinks in accordance with customer preferences
- Have an extremely good understanding of the menu and ingredients per dish.
- Taking of food and drink orders as well as punching this in on the POS system
- Staying attentive to the needs of guests in the dining area and ensuring the best customer service per table is delivered on a daily basis.
- Delivering food from the kitchen to the guests in a timeous manner (speed of service is essential)
- Printing of bills and processing of bill payments (cash & card)
- Ensuring the food order is made correctly by kitchen staff and looks presentable for guests - also ensuring that the order placed was the correct order received.
- Following health code standards with regards to the handling of food
- Performing shift duties like delivering racks of cups to the service station, rolling silverware, pre-bussing tables, wiping tables and removing debris and more
- Ensure that tables are cleaned and presentable for the next guests.
- Closing of tables on the POS system
- Processing of Take-away orders as well as preparation thereof.
- Build rapport with customers as to ensure the best possible dining experience is delivered.
- Deal with customer complaints in a professional manner along with management.

**Salary**: R4,500.00 - R15,000.00 per month

**Experience**:

- Hospitality: 3 years (required)
- Waiter: 3 years (required)

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