System Trainer

3 weeks ago

Johannesburg, South Africa Ulwembu Business Services Full time

Knowledge, experience and personal competencies

Education and experience:

- A minimum of a degree in (basic education, business administration, systems training /e-learning) OR Social Science related certification is required.

Additional requirements
- A technical, logical thought process
- Ability to meet strict deadlines.
- Effective communication skills.
- People skills.
- Critical thinking skills.
- Punctuality.
- Teamwork and collaboration skills.
- Work ethic.
- Proven experience in providing support and training to clients.
- Extensive knowledge of instructional design theory and learning principles
- Proven ability to master the full training cycle.
- Adequate knowledge of learning management software.
- Familiarity with traditional and modern training methods, tools, and techniques.
- Ability to work independently and as part of a team.
- Sound decision making and organisational skills.
- Ability to present complex information to a variety of audiences.
- Proficiency in MS Office and in database software.
- Training, HR, or related field.

Key responsibilities:
Provide the following training services is for the PA Department: (Projects, Programmes and new Demands)
- Identifying training needs by evaluating strengths and weaknesses internally and externally.
- To review, quality assure and approve training content and material developed internally and externally and to ensure the alignment of digital learning is applied to the Umoja project and to the Digital Learning Strategy of the SARB
- Building annual training program and prepare an effective schedule of all training session.
- Develop instructional training materials, conduct training sessions, and assess the effectiveness of training programs.
- Direct structured learning experiences and monitor quality results. Monitor and manage learners’ performance against the relevant criteria and ensure that the Company achieves its training objectives.
- Deliver training courses.
- Monitor and evaluate effectiveness of all training programs and maintain records of all resource allocation and provide support to all internal and external staff/clients.
- Periodically evaluate ongoing programs to ensure that they reflect any changes.
- Stay abreast of the new trends and tools in employee development.
- Prepare an effective training schedule for all company demands and provide program status for all employees and prepare all courses according to required timeframe and develop effective relationships with all departments to prepare all course materials.
- Analyse all training requirements and develop appropriate strategies to improve all programs and monitor and analyse all software releases and provide required training for same and design all curriculum courses for all demonstrations.
- Provide training to all groups and front-line employees and organize various training sessions for all employees and external clients and provide tests to monitor effectiveness of all training programs.
- Monitor all training programs and prepare progress reports for all employees and external clients and design all training associate materials, prepare training materials, and facilitate al training sessions.
- Provide knowledge on all product new features and prepare all required data, monitor all data, and facilitate timely follow up of same and evaluate effectiveness of all training programs.
- Initiate survey for all training sessions after course completion in coordination with clients.
- Facilitate the development of Standard Operating Procedures (SOPs), Work Instructions (WIs) and learner guides for training and assessment.
- Compile annual departmental training budgets.
- Compile and monitor the monthly, quarterly, and yearly phased training plan and report on progress of the training delivered.

Application Question(s):

- Do you have: A minimum of a degree in (basic education, business administration, systems training /e-learning) OR Social Science related certification?

**Experience**:
Application Deadline: 2024/04/02

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