Cyber Security

3 weeks ago

Johannesburg, South Africa Performanta Group Full time

**Position Title**

**CSOC Lead Analyst (Level 2)**

**Main purpose of the role**

To lead the team in the daily operation of our Real-time Threat Management activities. This includes operational security tasks such as performance and availability, monitoring, log monitoring, security incident detection and response, security event reporting, and content maintenance (tuning).

To mentor and coach team to ensure service is effectively delivered and at the required level of services.

**Job level**

Level 2

**Reports to [role]**

CSOC Manager

**Required minimum education and work experience**
- Matric / University Degree in Information Security and/ or a minimum of 5 years
related practical SOC experience.
- Industry Certifications: CISSP, CISM, CISA, CEH, CHFI (desired)
- Prior experience working in a SOC/CSIRT for at least 5years
- Product Certifications in SIEM, Security Analytics, AV, Log Management
- Strong knowledge of security standards including ISO27001, ASD, PCI DSS
- Proven skills in improving SIEM alerting rules
- Must have the ability to understand large, complex systems and be able to focus
on specific details or subsystems, their vulnerabilities and linkages
- Extensive experience dealing with malware, attack vectors and the ability to
perform pattern analysis
- Requires basic knowledge of hardware / software architecture and domains in IT
operations with a focus on governance, risk and compliance.

**Internal contacts**
- Head of Cyber Security Operations Centre CSOC.
- CSIRT team.
- Other functional peers.
- Account manager.
- Service delivery manager.
- Technical delivery manager.

**External contacts**
- Client.
- Vendor.

**Key performance areas**

1. Delivery of quality security monitoring service.

2. Reporting and documentation.

3. Mentoring and coaching.

4. Personal development.

5. Deliver according to Statement of Work.

**Technical knowledge / competencies**
- Be familiar will current SOC operational methodologies
- Knowledge of NIST 800 - (any SP in the 800 range)
- Knowledge of firewalls, IDS, IPS, VLANS, AD, LDAP, routers and switches
- Knowledge of SIEM technologies
- Knowledge of root cause analysis and escalation procedures
- Knowledge of CVE, Google Hacking and threat intelligence
- Knowledge of MITRE Att&ck Framework
- Knowledge of ISO 27001
- Reporting skills, being able to articulate technical reports into business language in
order to provide situational awareness and specialist advisory.
- CISSP
- OSCP
- SANS Cyber Threat Intelligence
- Project and process management

**Behavioural competencies**
- Leadership and climate setting
- Team player and Team building (creation of a cohesive division)
- Must be capable of setting goals and priorities for others and prioritization for
self
- Adopting and accepting the organization's professional standards
- Awareness and consistency in own self-awareness and basic managerial style
- Structured thinking
- Teachability - (having a positive attitude and a willingness to learn)
- Individual thinking within the current role
- Collaboration - willingness and ability to collaborate with other Team Leaders/
Supervisors
- Action oriented - production of desired outcomes within the required timeframes
- Work pro-actively - both independently and with peers
- Assertive and confident.
- Ability to handle conflict.
- Ability to plan and organize work tasks.
- Strong sense of accountability and responsibility.

**Description of key performance areas**

**Key performance area**

**1. Delivery of quality security monitoring service**
- Makes customers and their needs a primary focus of one’s actions and attention,
while developing/maintaining productive customer relationships.
- Seeks to understand customer environment to ensure realistic and effective
recommendations and/or solutions.
- Seeks to understand customer circumstances, problems, expectations and needs,
while resolving problems quickly.
- Responsible for ensuring divisional policies, procedures and standards are
documented, approved, communicated and adhered to.
- Act as an advisor to internal and external customers regarding CSOC related
matters.
- Meeting customer expectations/deliverables in line with SOW.
- Number of complaints/compliments from customers.

**2. Reporting and Documentation**
- Manage and report on the team’s performance, including mentoring and coaching
- Develop and deliver timely reports to management
- Log and report all customer interactions
- Drive the effective service delivery at the required level of services
- Actively support technology and product adoption within the department to ensure
it is best of breed (discerning), in order to provide quality services at scale
- Implement automation of processes and technology management wherever
possible to eliminate human error and effort, and to facilitate faster incident
alerting and response times.

Level of cooperative reliability in working with other functional Peers

Quality of products and service

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