IT Technician

The purpose of the role will be to provide server, systems, and end-user support on behalf of the Tshipi
- Noto IT department, serving Tshipi-Noto and all its subsidiaries.

**Qualifications**:
A+ and N+ Certified

ITIL v3 Foundation and/or ITIL 4 Foundation Certified

Microsoft SQL Certified - Preferred

Microsoft Office 365 Certified

**Experience Required**:At least **five years’** experience dealing with the following:
The IT Systems & Support Engineer will be:

- Accountable for all support requirements as well as ad-hoc requirements and changes in support of IT projects.
- Accountable for management and maintenance of all IT systems and servers.
- Include all elements of proactive maintenance, incidents and change requests across IT platforms in Tshipi-Noto.
- Responsibilities will include design, support, and maintenance pertinent to all Systems and Services within the Information Technology department’s remit
- Operating Systems: Windows 10, Windows Server 2008 R2, Server 2012 R2, Server 2016 and Server 2019
- Solid knowledge and experience of SQL Server
- Solid knowledge and experience with Microsoft Active Directory
- Internet Information Services (IIS)
- Microsoft Exchange 2013 design, support, and maintenance
- Storage Area Networks: SAN
- Hardware troubleshooting / repair and knowledge of Dell, Acer, Asus, Lenovo, etc
- Virtual Disk creation and Presentation
- Adding Hosts
- Configuring of Zoning and Mappings
- Experience with using server management tools on Dell, Acer, Asus, Lenovo, etc

**Technical and Behavioural competencies required**:

- Analytical skills
- Excellent communication skills across all levels
- Results driven/orientated
- Excellent planning and organizational skills
- Ability to work effectively with others, share and impart knowledge
- Ability to meet deadlines
- Ability to work under pressure

**Specific Job Requirements**

This job requires some degree of traveling between Tshipi-Noto branches, subsidiaries, garages and may involve working on weekends where business needs require

**Job Type**: Permanent

Pay: R15 000,00 - R25 000,00 per month

**Education**:

- Diploma (preferred)

**Experience**:

- IT Systems & Support: 5 years (required)

License/Certification:

- Driver's License (required)

**Location**:

- Springs, Gauteng (preferred)