Cashier

**Our liquor store in Umhlali Ballito is in need of a cashier who has training in managing all activities pertaining to the position of a cashier.**

The Cashier is responsible for accurately processing customer transactions, providing excellent customer service, and maintaining a clean and organized checkout area. This role requires strong attention to detail, effective communication skills, and the ability to handle cash and electronic payments securely.

**Key Responsibilities**:
**Transaction Processing**: Scan and process items accurately, handle cash, credit, or electronic payment transactions.
**Customer Service**: Greet customers, answer inquiries, and provide assistance in a friendly and professional manner. Resolve customer complaints or issues and escalate when necessary.
**Cash Handling**: Count and verify cash at the beginning and end of each shift, maintain an accurate cash drawer, and follow proper cash handling procedures.
**Product Knowledge**: Stay informed about product details, prices, and promotions to provide accurate information to customers.
**Accuracy**: Ensure that all transactions, discounts, and prices are processed accurately, minimizing errors and discrepancies.
**Security**: Follow security measures to prevent theft, fraud, and other potential risks. Report any suspicious activities to a supervisor or security personnel.
**Compliance**: Adhere to company policies and procedures, including those related to cash handling, safety, and sanitation.

**Critical Competencies**:
**Attention to Detail**: Accurately process transactions and ensure that prices, discounts, and quantities are correct.
**Customer Focus**: Provide excellent customer service by addressing customer needs, inquiries, and concerns promptly and courteously.
**Numerical Ability**: Proficiently handle cash, perform calculations, and maintain a balanced cash drawer.
**Communication Skills**: Effectively communicate with customers and team members, conveying information clearly and professionally.

**Essential Competencies**:
**Cash Handling Experience**: Prior experience handling cash and processing transactions in a retail or customer service setting.
**Basic Math Skills**: Ability to perform calculations quickly and accurately.
**Technology Proficiency**: Familiarity with point-of-sale (POS) systems and electronic payment terminals.
**Integrity**: Maintain high ethical standards and handle confidential customer information with discretion.
**Adaptability**: Flexibility to work different shifts, including evenings, weekends, and holidays, based on business needs.
**Team Player**: Willingness to collaborate with colleagues and contribute to a positive team environment

Ability to commute/relocate:

- Umhlali, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Retail: 1 year (preferred)