Sales Team Leader

2 weeks ago


Durban, South Africa Talksure Full time

**MAIN PURPOSE OF THE ROLE**

The main purpose of this role is to monitor and manage a team of sales agents.

**DUTIES AND RESPONSIBILITIES**

Effectively manage a team with regards to

1.Attendance

2.Meeting targets

3.Time keeping

4.Talk time

5.Productivity

6.Compliance
- Motivation of the team
- Promote diversity within the team
- Assist team members with escalated queries and on the floor queries
- Ensure smooth implementation of new policies and procedures
- Report any IT related issue to the campaign manager
- Team specific reporting as per campaign requirements
- Coaching and performance management of team members

**QUALIFICATIONS AND EXPERIENCE REQUIRED**
- Matric
- Must have a minimum of 1 year sales team leader experience within a Pet Insurance campaign
- Must be eligible to be added to the Rep register
- Knowledge of sales principles and methods
- Microsoft suite proficient

**Desirable**:

- RE / FAIS desirable

**BEHAVIOUR AND COMPETENCIES REQUIRED**
- Proven track record in sales
- Problem solving
- Adaptability
- Ability to work under pressure
- High energy level
- Excellent listening skills
- Excellent written and verbal communication skills
- Motivational
- Decision-maker
- Ability to coach and develop
- Team player
- Analytical and strategic thinker
- Accountability
- Time-management

Remuneration: A market related package including benefits


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