Sales Team Leader
2 weeks ago
**MAIN PURPOSE OF THE ROLE**
The main purpose of this role is to monitor and manage a team of sales agents.
**DUTIES AND RESPONSIBILITIES**
Effectively manage a team with regards to
1.Attendance
2.Meeting targets
3.Time keeping
4.Talk time
5.Productivity
6.Compliance
- Motivation of the team
- Promote diversity within the team
- Assist team members with escalated queries and on the floor queries
- Ensure smooth implementation of new policies and procedures
- Report any IT related issue to the campaign manager
- Team specific reporting as per campaign requirements
- Coaching and performance management of team members
**QUALIFICATIONS AND EXPERIENCE REQUIRED**
- Matric
- Must have a minimum of 1 year sales team leader experience within a Pet Insurance campaign
- Must be eligible to be added to the Rep register
- Knowledge of sales principles and methods
- Microsoft suite proficient
**Desirable**:
- RE / FAIS desirable
**BEHAVIOUR AND COMPETENCIES REQUIRED**
- Proven track record in sales
- Problem solving
- Adaptability
- Ability to work under pressure
- High energy level
- Excellent listening skills
- Excellent written and verbal communication skills
- Motivational
- Decision-maker
- Ability to coach and develop
- Team player
- Analytical and strategic thinker
- Accountability
- Time-management
Remuneration: A market related package including benefits
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