Retail/wholesale Store Managers

6 months ago


East London, South Africa Work Africa Full time

**Minimum Requirements**:
At least 5 years’ experience in all aspects of day-to-day running and managing of a Store

Matric / Grade 12 (or equivalent qualification)

Tertiary Qualifications in Retail management / equivalent

Proven track record in shrinkage
- and expense control, budgets and exceptional customer service

Computer literate (Outlook, MS Word/Excel), including strong numeric competency

Strong verbal and written communication skills

Clear Credit
- and Criminal Record

Industrial Relations experience recommended

**Key Duties**:
Manage targets and profitability of all departments; Sales Targets; Discount management; Scan rates/Price changes; Wastage/ write offs; Shrinkage; Expenses; Category management

Manage stock: Ordering; Category stock adjustments; Floor cover; Security; Receiving; Manage the BI-Annual stock take twice a year

Manage the front-end function: Shortage/Overage; Shifts/Rosters; Floats; Cashing up; Balancing; Daily Banking; Petty Cash

Pricing and POS: Pricing; POS; Theme POS

Manage Promotions: Stock levels

Housekeeping and Store Layout: Stock; Floors; Barcoding; Display units & Gondola runs; Equipment maintained; Customer care results; Safety check audits and fire regulations; Check outs

Manage staff: Recruitment; Discipline staff; Training; Coach staff; Performance Management; Communicating with staff; Shifts and rosters; Leave; Personnel administration

Managing customers: Resolving customer complaints; Advising customers; Customer relationships; Community activities; Customer activities in store; Customer focus groups; Telephone etiquette

Open and Close Store: Maintain Store standards; Maintain profitability; Maintain security procedures; Monitor risk areas

**Key Competencies / Attributes**:
Personal Energy and Drive

People and Management skills

Coaching skills

Human Resource Management

Market trends

General Management

Retail

**Undertakings**

MIE, Credit Check

Criminal check

**Salary**:R15 - R25K (depending on experience and qualifications)



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