Retail/wholesale Store Managers
6 months ago
**Minimum Requirements**:
At least 5 years’ experience in all aspects of day-to-day running and managing of a Store
Matric / Grade 12 (or equivalent qualification)
Tertiary Qualifications in Retail management / equivalent
Proven track record in shrinkage
- and expense control, budgets and exceptional customer service
Computer literate (Outlook, MS Word/Excel), including strong numeric competency
Strong verbal and written communication skills
Clear Credit
- and Criminal Record
Industrial Relations experience recommended
**Key Duties**:
Manage targets and profitability of all departments; Sales Targets; Discount management; Scan rates/Price changes; Wastage/ write offs; Shrinkage; Expenses; Category management
Manage stock: Ordering; Category stock adjustments; Floor cover; Security; Receiving; Manage the BI-Annual stock take twice a year
Manage the front-end function: Shortage/Overage; Shifts/Rosters; Floats; Cashing up; Balancing; Daily Banking; Petty Cash
Pricing and POS: Pricing; POS; Theme POS
Manage Promotions: Stock levels
Housekeeping and Store Layout: Stock; Floors; Barcoding; Display units & Gondola runs; Equipment maintained; Customer care results; Safety check audits and fire regulations; Check outs
Manage staff: Recruitment; Discipline staff; Training; Coach staff; Performance Management; Communicating with staff; Shifts and rosters; Leave; Personnel administration
Managing customers: Resolving customer complaints; Advising customers; Customer relationships; Community activities; Customer activities in store; Customer focus groups; Telephone etiquette
Open and Close Store: Maintain Store standards; Maintain profitability; Maintain security procedures; Monitor risk areas
**Key Competencies / Attributes**:
Personal Energy and Drive
People and Management skills
Coaching skills
Human Resource Management
Market trends
General Management
Retail
**Undertakings**
MIE, Credit Check
Criminal check
**Salary**:R15 - R25K (depending on experience and qualifications)
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