Switchboard Assistant
4 weeks ago
**Job Purpose**
The purpose of the Switchboard Operator is to answer all incoming calls and direct it to the correct person in the company or alternatively take a message.
**Job Objectives and Functions**
**Directing incoming calls**
- Answer incoming calls and transfer calls to the relevant person.
- Take detailed messages if required for individuals who are not available to accept phone calls.
**Job Requirements**
**Qualifications and Experience**
- NQF 4 Matric or Equivalent
- 1-2 years Reception experience
**Skills, Abilities and Job-Related Knowledge**
- Customer Care
- Organisational Awareness
- Communication skills
- English Comprehension
**Competencies**
- Service Orientation
- Stability
- Reliability
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