Training, Development and Communications Manager

2 weeks ago


Johannesburg, South Africa PG Glass Full time

PG Glass is the leading supplier of auto glass and building glass replacement services in Southern Africa. Over 110 Fitment Centres are available to replace or repair auto glass, PG Glass Medic® chip repair, windscreen wipers, TempSecure windows and replace glass in homes and buildings. A 24 hour contact centre is available to serve customers and process insurance claims. PG Glass fit only genuine Shatterprufe®, Safevue®, OE glass, Armourplate®, LLumar® and PG SmartGlass® products.

**Main job purpose**

To create, direct, influence and ensure successful track and traceable implementation of all statutory, people, product, CX, technical, system and process related training and development interventions with the supporting communication and change management toward achieving a competent High Performance Network with a Strategic focus, alignment and engaged, encouraged and capacitated employees to deliver to business outcomes.

**Main Objective**

Develop, implement and manage a holistic, sustainable training and development budget, methodology and strategy aligned to achieving HPN, Imbumba and Belron principles and strategy execution with success tracking mechanisms within a project management discipline.

Establish and maintain strategic relationships with all stakeholders toward professional execution of capacity building that aligns to divisional, Group and National imperatives.

Ensure timeous planning and execution of internal communication and change management in support of training and employee engagement through the appropriate execution channels/mechanisms, tools, resources and means available.

Assist with the business readiness process to ensure all training and communication related initiatives are implemented and meet client and business requirements, on time and in full with desired impact.

Establish accurate measurements, tracking mechanisms and status reporting toward indicating success in achieving set targets and objectives.

Ensure that resources are actively managed, led, enabled and held accountable through performance management, development, coaching, mentoring and discipline as may be required.

Drive continuous improvement and ensure that T&D best practises prevail, with aligned and informed leadership and management toward support of executing effective models and trends in leading T&D practises.

To ensure staff are effectively managed and held accountable through performance and disciplinary procedures, and that staff are developed and mentored through the talent management and IDP process.

**Critical job requirements**

**Qualification(s)**
- Grade 12
- Relevant tertiary degree

**Knowledge**
- Corporate Communication and writing for different levels
- Technology and communications systems and tools
- Relevant legislation

**Skills**
- IT Literacy ( Advanced MS Suite)
- Excellent Interpersonal skills
- Leading and supervising skills
- Ability to work under pressure and meet deadlines
- Developing and Implementation of Action Plans
- Training Principles
- Project Management
- Business Acumen

**Experience**
- 10 plus years overall experience Training and Communications required for the role.

**Job Types**: Full-time, Permanent

Application Deadline: 2023/08/31



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