Busines Analyst

Reporting to the SAP Manager, the Business Analyst - SAP SD primarily supports manufacturing areas specifically Production Planning, Material Management, Quality Management and Plant Maintenance. This individual works with key stakeholders to review business and development requirements and define efficient and practical approaches to meet the business need. They provide day-to-day functional and technical support, ongoing system improvements, and strategic technical system direction.

**REQUIRED QUALIFICATIONS**:
**Qualifications required to fulfil the role**
- A bachelor's degree in computer science, information systems, engineering or operations management related field.
- SAP Certification in SD would be advantageous.

**Specific Work Experience, Knowledge and Skills required to fulfil the role**
- 3 - 5 years of experience of hands-on SAP SD functional configuration and support.
- Completed at least two full lifecycle SAP implementation projects with demonstrable lead experience.
- Experience in SAP S4/HANA is an asset.
- Good knowledge of the functionality of all of the other core SAP modules (FI, CO, MM, PP) and integration points.
- Strong knowledge of EDI and pricing.
- Proven ability to take user requirements, design appropriate solutions and carry them through implementation including integration testing and end user training.
- Good functional and process knowledge of the core business processes for order processing, delivery processing, logistics execution, freight charges, billing, pricing, agreements and rebates.
- Good understanding of Integration to other SAP and Non-SAP systems.

**Roles, Skills and Attributes Required**

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- Good analytical and problem-solving skills and ability to articulate solutions in a business context.
- Strong communication skills to understand requirements clearly and model effectively.
- Ability to manage and balance the demands of multiple competing priorities
- Ability to understand technical information and translate to non-technical audiences.
- Ability to work independently and as part of a team.
- Adaptable, able to prioritise and work under pressure to meet tight deadlines.
- Strong customer service skills, team player, collaborative and flexible.

**Additional Requirements**:
**Key Accountabilities**

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- Gather requirements from end users, facilitate business process discussions, and participate in solution design, documentation, configuration, testing, and end user support.
- Participate in relevant implementations and continuous improvement initiatives, including design, configuration, testing, and implementation.
- Develop functional specifications for interfaces, data conversions, enhancements and reports.
- Analyze and design SAP SD processes and systems, assessing the business model and its integration with technology.
- Support, assist and train the users on new modified system configurations highlighting the impact on business processes.
- Analyze the effectiveness and efficiency of existing business processes and business requests, and recommend solutions using system standards and best practices.
- Provide and support the implementation of business solutions by building relationships and partnerships with stakeholders.
- All such duties and/or activities assigned by management as and when required.