Guesthouse Manager
3 months ago
Join an award winning hospitality Team
Our upmarket winelands destination is situated on an exclusive grape farm in Paarl. We are currently looking for an experienced, well groomed and energetic individual to join our small, hands-on team and get involved in all aspects of the farm hospitality. The position offers a growth opportunity to a driven, hardworking, and ambitious individual with relevant experience.
PLEASE READ CAREFULLY HOW TO APPLY AND FOLLOW THE INSTRUCTIONS IN ORDER TO BE CONSIDERED FOR THE POSITION.
- Salary - market related and linked to experience.
- Probation period of 3 months.
- Work Schedule - we are at our busiest during weekends, after hours, public holidays and school holidays - only those agreeable to working these hours and happy to work long and irregular hours need apply.
- Starting Date - ASAP.
MINIMUM REQUIREMENTS
- Own vehicle with a current valid driver’s licence.
- Stable track record with contactable references.
- Computer literate (Microsoft Office).
- Must already live in the greater Wellington/Paarl area.
- Good all-rounder and keen to get involved in all aspects of the business.
- Must be able to multitask with good organisational and planning skills, with ability to work well under pressure.
- Excellent written and spoken English skills and fluent in Afrikaans.
REQUIRED EXPERIENCE
- Previous work experience in venue management, guest house / lodge environment.
- Qualification in the hospitality.
- General office administration experience.
PERSONALITY/ ATTRIBUTES
- Mature, stable and honest person with high sense of integrity.
- Sense of ownership (accountability) and pride in work.
- Well groomed, good personal hygiene & presentable with a friendly personality.
- Strong work ethic, ability to work unsupervised, work flexible hours and extended hours.
- Positive, passionate, and compassionate personality.
- Passionate about customer service and hospitality.
- Good interpersonal skills.
- Self-motivation, enthusiasm, passion, and energy.
- Methodical work ethic with a high regard for attention to detail.
- Flexible attitude and keen to get involved in new challenges.
- Excellent organizational and administrative skills.
- Physically fit, sober habits and in good health.
TASKS / RESPONSIBILITIES INCLUDE
- Daily running og guesthouse regarding guest experience, housekeeping and staff managemen
- Office Administration/ General
- Assisting with office and infrastructure i.e. internet, phones, water supply.
- Running of errands
- Manage cleaning staff and gardening staff to ensure the venue is in immaculate condition.
- Compile snag list and oversee repairs and upgrades.
- Manage inventory, stocktaking, stock control and purchasing of items, amenities, cleaning products.
- Tasting Room ambassador for wine service
- Operational tasks