Store Associate

2 weeks ago

East London, South Africa ARTHUR FORD Full time

At ARTHUR FORD we believe in excellent customer service while creating business opportunities and selling amazing fragrances, health, face and personal care products. If you thrive on selling and love providing exceptional service, we are looking for **you** to join our team to work as a Brand Ambassador in store #BeSuperior.
- DUTIES AND RESPONSIBILITIES _
- Ensuring a Superior Customer Experience through excellent sales service
- Maintaining an outstanding store condition and visual merchandising (display and hygiene)
- Maintain a fully stocked store
- Maintain an outstanding tester space and kit for make-up
- Ascertain Customer needs and wants - with upselling and cross selling being a focus to create opportunities
- Welcome and greet customers, engaging them as Ambassadors of the ARTHUR FORD & SEKRET brand
- Recommend and display items that match customer needs
- Manage point-of-sale processes
- Manage the receiving, unpacking and merchandising of new stock
- Keep up to date with product information
- Accurately describe product features and benefits
- Manage cash drop and cash collection processes
- Follow company procedures and policies as laid out in Standard Operating Procedures
- DESIRED EXPERIENCE AND QUALIFICATION _
- Minimum Matric
- Minimum 3 years' working experience in retail sales
- Basic understanding of sales and customer service practices
- Proficiency in English - spoken, written and reading
- Track record of overachieving sales quotas
- Solid communication and interpersonal skills
- Customer Experience Focus
- Friendly, helpful, confident and engaging personality
- The ability to work as part of a team
- The ability to work independently
- Basic administration skills
- Reliable, Honest and trustworthy
- Supervisory or Management skills will be advantageous

Please note this is a temporary position with the possibility of becoming permanent.

We offer a competitive basic salary with an uncapped commission structure and excellent incentives. We will also provide uniform, monthly cell phone data & talk time and a product allowance.

**Job Types**: Full-time, Temp to perm
Contract length: 3 months

**Salary**: R4,600.00 - R15,000.00 per month

Application Question(s):

- What is your availability to start work / notice period?
- Where do you currently live (please list town and province)?
- Give an example of a time when you have been entrepreneurial or shown ownership?
- Have you ever been dismissed or disciplined for dishonesty in the workplace? If yes please list details.
- Please list references for work experience (include name of referee, company name, their position and contact details).

**Education**:

- High School (matric) (required)

**Experience**:

- Retail: 3 years (required)
- POS processes: 3 years (required)
- Stock Management: 3 years (required)
- meeting Sales Target: 3 years (required)
- Retail Supervisory / Management: 1 year (required)

**Language**:

- English (required)

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