Claims Technician
1 week ago
**Minimum requirements**
- RE5 certificate
- Insurance qualification (preferable - at least NQF level 4 (120 / 150 credits))
- 3 to 5 years commercial claims experience including HCV/GIT
- Microsoft Office (Word, Excel, Outlook)
- Strong administration and communication skills, both written and verbal
- Excellent interpersonal skills
- Excellent customer service orientation
- Own transport preferable or a reliable lift club or shuttle service
- Ability to work on weekends if necessary
- Great attitude and work ethic
**Responsibilities**
- Handling all administration relating to claims processing.
- Managing queries raised by policyholders, business partners and internal stakeholders in relation to claims.
- Initiating claims correctly and accurately.
- Managing all telephonic queries in a professional and efficient manner.
- Contacting appropriate parties for outstanding documentation to process claims.
- Managing and attending to telephonic calls received in a professional and efficient manner.
- Pro-actively providing feedback in respect of claims to client’s and management
- Updating data/information relating to the claim accurately on various systems,
- Ad hoc administrative tasks relating to Claims.
- Incorporating the principles of TCF in relation to claims.
- Being a strong team player.
- Being a problem solver.
**Optional Experience**:
- Worked on Intergrity system & capture claims on Intergrity system.
- Work paperless - file documentation on Papercloud E-Filing system.
- Able to work on claim registers on Excel spreadsheet.
- Work in a team consisting only of women.
- Binder claims experience optional.
**Job Types**: Full-time, Permanent
Application Question(s):
- Have you completed an NQF 4 or higher qualification?
**Education**:
- Certificate (required)
**Experience**:
- claims: 5 years (required)
Application Deadline: 2023/05/30
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