IT Technician

**SafetyGrip is currently looking for a mature person with a very strong and firm personality to join our team in Roodepoort as an IT Technician.**

**Must understand Afrikaans and reside in Roodepoort/Randburg or surrounding areas**

**Job Responsibilities include but may not be limited to**:

- Setting up workstations with computers and necessary peripheral devices
- Installing and configuring appropriate software and functions according to specifications
- Routine maintenance of hardware and networks
- Prepare and present reports to update management on IT support operations.
- Perform troubleshooting to system failures and identify bottlenecks to ensure long term efficiency of network.
- Testing and configuring software and maintain and repair hardware and peripheral devices.
- Evaluate network performance and find ways of improvement.
- Organize and schedule upgrades and maintenance without deterring others from completing their own work.
- Provide technical direction to co-workers on computer and network usage and offer comprehensive advice and instructions.
- Ensure security and privacy of networks and computer systems.
- Liaising with 3rd Party Vendors
- Managing and maintaining all IT Equipment
- Printer Support
- Training staff on new systems
- Branch Visits and maintenance
- Liaising with and assisting app developer with app design, functions and improvements

**Education, Experience & Skills**:

- Matric
- A+, N+, Server+ or similar qualification
- IQ Retail Experience will be an advantage
- Azure experience will be an advantage
- Experience with Windows 7, 8 & 10, Office 2007 - Office 365, Printing, Scanning and Anti-Virus
- Knowledge of workstation hardware and software and associated peripherals
- Experience with formatting and reloading of Desktops and Laptops
- Outstanding diagnostic, problem-solving and analytical skills
- Knowledge of LAN/WAN networks, TCP/IP protocols and network technologies
- An analytical mindset will be essential for effective troubleshooting and improving the network's functions.
- Experience with configuring routers and wireless access points.
- Problem solver and good communicator

**Remuneration & Job Information**:

- Negotiable
- Working hours are Monday to Friday, 07:00 to 16:30

**Job Types**: Full-time, Permanent

Ability to commute/relocate:

- Roodepoort, Gauteng: Reliably commute or planning to relocate before starting work (required)