Technology & Digital Transformation Manager

2 weeks ago

Cape Town, South Africa Cape Town Tourism Full time

**_Be the connector between Technology and Business at Cape Town Tourism_**

Rarely do you come across a career opportunity to work for a globally recognised destination marketing company where you have the freedom to explore while simultaneously making a positive societal impact on the lives of Capetonians through tourism.

This role will suit an entrepreneurial-minded manager looking for a new purpose and opportunity to drive digital transformation across various IT disciplines, including IT governance, risk management, cybersecurity, and cloud services.

As a strategic thinker and problem-solver, you will bridge technology and business, translating IT-related conversations into actionable insights for business leaders. Here, results matter, but failure is not feared. We encourage innovation, resilience, and a vision-to-execution mindset as we collectively evolve our future-fit organisation. Your impact will contribute to our shared purpose.

**Unlock Your Potential: Our Value Proposition**
- In our agile environment, you will have full exposure across a large variety of disciplines and areas.
- Personal growth and development as we enjoy mutual progress.
- Play an integral role in shaping critical management decisions.
- Flexibility and work-life balance
- Represent a world-class destination and tourist brand of choice.

**Key Responsibilities**:

- Drive digital transformation initiatives across the organisation, leveraging modern technologies to enhance the overall business strategy.
- Manage IT governance, risk & cybersecurity, ensuring alignment with best practices and regulatory requirements.
- Oversee the implementation and management of Microsoft Azure cloud services and Microsoft 365 end-user software.
- Develop and maintain strong relationships with external service providers and cross-departmental teams, ensuring effective collaboration and delivery of IT services.
- Communicate complex technical concepts effectively to both technical and non-technical stakeholders, facilitating innovation, and transformation across the organisation.

**Qualifications and Experience**:

- Degree or National Diploma (NQF6-7) with at least 7 to 10 years of hands-on work-related equivalent experience.
- Proficient in Microsoft technologies, including Microsoft Azure, Microsoft 365, and relevant security operations and compliance management tools.
- Experience with applied methodologies and frameworks, specifically COBIT (governance, risk, or cybersecurity) framework.
- Proven ability to manage multiple projects simultaneously and deliver results in a fast-paced environment.

**Skills and Competencies**:

- Strong written & verbal communication skills and the ability to convey complex technical concepts understandably.
- Excellent team management skills and high emotional intelligence.
- Experience collaborating with external service providers and cross-departmental teams, with exposure to SLAs outlining standard response times and deliverables.
- Membership/Affiliation to professional bodies (e.g. ISACA) to stay updated with trends and best practices is beneficial.

Join us at Cape Town Tourism and be part of our innovative, dynamic team built on our solid pillars of "Putting our People First", "Driven by Purpose", "Learning to Grow", "Innovate to Change" and "Be Well, Live Well, Work Well."

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