Discord, Telegram, and Whatsapp Manager

2 weeks ago

Cape Town, South Africa Crypto Banter Full time

**Job Title**: Discord, Telegram, and WhatsApp Manager

**Location**: Global / Remote

**Responsibilities**:
**Discord and Telegram Management**:

- Oversee and manage Crypto Banter's Discord and Telegram communities.
- Foster engagement, moderate discussions, and ensure a positive and inclusive environment.
- Collaborate with group moderators for community growth and development.

**WhatsApp Community Group**:

- Create and manage a new WhatsApp community group for Crypto Banter.
- Establish and maintain guidelines for community participation.

**Content Posting**:

- Ensure a continuous flow of relevant and engaging content within Discord, Telegram, and WhatsApp groups.
- Collaborate with the social media team and editors to brainstorm and implement new content ideas.

**Crypto Product and Service Promotion**:

- Develop and execute strategies for promoting Crypto Banter's products and services within the groups.
- Generate innovative ideas for selling crypto products and services, enhancing user experience.

**Data Analysis**:

- Analyse data related to community engagement, growth, and user behaviour.
- Utilize data-driven insights to make informed decisions and achieve growth targets.

**Collaboration**:

- Work closely with the social media team, editors, and group moderators to align communication strategies.
- Collaborate with other teams to integrate community feedback into overall business strategies.

**Qualifications**:

- 3+ years of experience managing Discord, Telegram, and WhatsApp groups, preferably within the crypto industry.
- Strong understanding of the crypto space, including knowledge of market trends and terminology.
- Excellent communication and interpersonal skills.
- Creative thinking and ability to generate new ideas for community engagement and product promotion.
- The data-driven mindset with the ability to analyse and interpret community metrics.
- Proven experience in managing and growing online communities.

**Please note**:
As all Crypto Banter roles require honesty in the handling of or access to cash, finances, financial systems, or confidential information; our recruitment process requires that the following background checks be completed: credit, criminal, ID and qualification verification Crypto Banter is committed to sustainable growth and transformation, we embrace diversity and employ previously disadvantaged individuals.

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