IT Intern

**Information Technology**
**Durban ~ Upper Highway Area**
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**IT Intern**

**Durban (Hillcrest Area)**

**Minimum Qualifications**:

- Grade 12 + Degree / three-year Diploma in Information Technology essential
- Computer literate on MS Office

**Key Responsibilities**:

- Provide technical assistance to staff and customers on hardware and software-related issues.
- Install, configure, and troubleshoot computer systems, hardware, and software.
- Monitor system performance and troubleshoot any issues.
- Follow established procedures and processes for computer maintenance
- Provide training and support to team members on the use of computer systems and software
- Perform system backups and maintain accurate records
- Research and recommend solutions for technical problems

**Key Knowledge and Competencies**:

- Good interpersonal skills and excellent communication skills.
- Knowledge of Computer Systems and software
- Knowledge of network and system security
- Familiarity with Hardware and Software Installation
- Excellent problem-solving and troubleshooting skills
- Strong communication and customer service skills
- Able to work independently and as part of a team
- Able to learn quickly and adapt to changing technology