Unit Administrator- Nrc East London Hd

4 weeks ago

East London, South Africa National Renal Care Full time

National Renal Care is a leading comprehensive kidney disease management provider in South Africa. Our organisation fosters a collaborative work environment where compassion, digital innovation, and clinical excellence merge to deliver high-quality care to individuals with compromised organ function.

At National Renal Care, we are committed to being an equal opportunity and affirmative action employer. Our recruitment processes are about finding the right skills and promoting diversity and inclusion, aligning with our Group’s Employment Equity strategy. We actively encourage the inclusion of individuals with disabilities in our workforce.

**Protection of Personal Information**

**Requirements and Experience**
- Grade 12 level of numeracy and literacy.
- A Minimum of 2 years experience within a similar role.
- Must be able to work under pressure in a constantly changing environment.
- Strong interpersonal skills are required.
- Computer literacy essential (MS Office).
- Strong Customer Orientation
- Team player
- Very energetic
- Well organised
- Excellence Orientation (Concern for high-quality work)
- Ethical Behaviour (Honesty)

**Key Performance Areas (KPA)**
- Ensure all patient administration is effectively completed per company deadlines and policies.
- Ensure that all financial policies and procedures are followed daily in the unit, i.e., confirmations, billing, private patients, stock, waste, etc.
- Ensure that the unit follows the relevant HR and payroll processes daily.
- Ensure all unit administration is effectively completed per company deadlines and policies.
- Ensure efficient customer service by maintaining proactive and effective communication with stakeholders and interdepartmental staff to maintain optimal service delivery standards.
- Make sure that all staff are trained and educated about the Administration function in the unit and that your related knowledge is constantly updated.
- Demonstrate the National Renal Care Values and Caring the NRC Way.

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