Laundry Manager

**Overview**:
**Minimum requirements**:

- Degree / Diploma in Business Management
- Background and/or experience in an Engineering or Technical field (advantageous)
- 3+ years of general management experience in a factory, production or hospital environment
- Knowledge of process management and logistics.
- Proven people management skills.
- Previous Union relations experience (advantageous)
- Basic understanding of or ability to learn specialized fields, terminology and laundry equipment use.
- Computer proficiency is required
- Driver’s license and own, reliable transport required

**Responsibilities**:

- Ensuring that high-quality linen is consistently delivered to various units on time.
- Effectively communicate with the respective managers to maintain required par levels.
- Ensure the optimum functioning and management of the laundry
- Ensure optimum delivery and collection services.
- Implement and sustain best operating practices and where required implement corrective actions.
- Manage and optimize processes, outputs, targets and deliverables
- Achieve outputs within financial targets
- Adjust stock levels to meet the demands of customers (business units)
- Optimize the life span through process/quality improvements.
- Demonstrate visible leadership in respect of the organisation’s values, operating model and strategy.
- Effectively manage relationships with customers/business units and suppliers.
- Recruit, retain, motivate and develop staff according to the organisation’s people policies and practices.
- Actively lead and manage the management and staff at the facility to achieve the objectives
- Ensure a healthy employee relations environment
- Drive staff productivity and quality improvements
- Manage infection control, health, safety, environmental standards, and disaster management principles.
- Ensure compliance with all legislative and other regulations e.g. ISO 9001
- Provide support to the Maintenance Manager to ensure optimum reliability and longevity of equipment is achieved through routine maintenance***
- Manage day-to-day maintenance and cleaning of equipment.
- Actively sponsor the organisation’s initiatives and projects as they relate to the laundry.

**Competencies**:

- Problem-solving, analysis and judgement
- Attention to detail
- Resilience
- Engaging diversity
- Verbal & written communication skills
- Influencing skills
- Building relationships
- Customer responsiveness
- Organisational awareness
- Action orientation
- Excellence orientation
- Ethical behaviour