Ops Spec: Dco

Business Unit, Department, Reporting Job grade/level S6 Business Unit Cloud Platform Solutions Department Cloud Platform Solutions Position reports to Snr Specialist: DCO Infrastructure Planning Span of Control 0 Core Description
To provide support services to the two Data Centre buildings in all aspects of the building infrastructure and maintenance services Key Deliverables / Primary Functions
Render a Facilities Service
Ensure Hardware and Maintenance Services
Manage Client Contracts and Profiles
Ensure BSIM And ITIL Alignment
Support Change/ Problem and Incident Management Principles as Per BCX Standards
Manage New Business
Manage Service Level Agreements (SLAs) And Operational Level Agreement (OLAs)
Administration of One’s Own Office
Manage Projects
Coordination of Disaster Recovery Procedure Core Functional Skills & Knowledge
Excellent and advanced knowledge Electrical and Mechanical systems
Functional specific Electrical & Airconditioning training
Understands Contractual Management
Time & Priority Management
Ability to work in a coordinated way with a minimum of supervision and long hours in a high pressure and complex environment Core Behavioural Competencies 1. Job Match Rating 2. Delivering Results 3. Meeting customer expectations 4. Decision Making 5. Handling Pressure 6. Communication and Impact Minimum Qualifications NQF 6: 3 year Degree/ Diploma/ National Diploma in Engineering OR NQF 4: Grade 12 Additional Qualification preferred or advantage Experience
3 years’ experience
OR
Grade 12 & 5 years’ experience
Certifications Technical Certifications (Electrical, Mechanical) (optional) Professional Memberships in Relevant Industry Level of Engagement & Span of Control
Operational/Technical Special Requirements/ Employment Condition Valid Drivers license Ability to work staggered hours, shifts, overtime and respond to call-outs Workplace/Physical Requirements Full-time Office Based position. Billable