Learning Specialist

6 days ago

Southern Suburbs, South Africa Homechoice Full time

HomeChoice is a leading omni-channel retailer, delighting our customers with an innovative range of curated products on personalised terms. Our Aim is to provide multiple, convenient and easy retail shopping experiences which guarantee our customers’ expectations are met and exceeded.

To be responsible for the overall governance of the full learning cycle encompassing the analysis of learning needs and the design of blended learning solutions aligned to the business strategy.

**Here’s what you can expect to be doing in the role**:
Key Performance Areas:

- Service Delivery & Improvement
- Business Relationship Management and Networking
- Business Performance Monitoring
- End-to-end learning solution design and deployment
- Budget & Financial Management
- Leveraging Learning Technology
- Maintain governance through accurate learning administration & reporting

Key Responsibilities:

- Quality assure learning needs analysis and design and development for sign-off for deployment
- Analyse Learning needs
- Review learning content
- Engage stakeholders to define target audience type/categories for targeted learning programme design
- Understand knowledge and competencies that should be and/or assumed to be in place
- Design and develop appropriate learning solutions aligned to Business Strategy
- Quality assures the full learning cycle
- Provide Business with suitable learning reports
- Analyse business requirements, identify and report on trends to inform group learning strategy
- Update and maintain project schedules of all new and existing learning interventions
- Implement best-in-class practices related to functional areas.
- Develop and maintain governance, policy framework, and processes with regard to the full learning cycle
- Guide the business by defining and implementing the Learning Plan that lays the foundation for achieving the business strategy
- Engage with a business partner to understand and confirm business requirements, goals, performance, and desired competencies in order to guide, design, and assess competencies
- Quality assures learning design solutions and sign-off before delivery
- Guide the generation of appropriate learning solutions as per the agreed learning methodology
- Analyse and design competencies that inform learning solutions proposed
- Manage own personal development through performance management, IDP, and talent management processes. Request training and feedback on performance and strive to improve based on these interventions
- Keep abreast with national and international L and D best practices and legislative requirements.
- Facilitating the implementation of the Learning Strategy
- Development and maintenance of Learning Governance and Legislation requirements
- Build an effective network of external vendors and contractors to supplement the internal resource base
- Maintain good internal and external stakeholder relations, as well as maintain inter-departmental relations

A little about who you are:
Qualifications & Experience:

- HR-related Degree (OD-ETDP qualification is advantageous with a core focus on Instructional Design principles)
- Minimum of 4 years’ experience in an L and D environment
- At least 8yrs experience in an HR environment
- Strong Project Management capabilities

Key Competencies:

- Digitally Minded
- Customer-Centricity
- Creativity
- Complex Problem Solving
- Cognitive Flexibility
- Critical Thinking
- Judgment & Decision making
- Delivering Quality results
- Detail oriented
- Effective Communication

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