Automotive Warranty Clerk

**Warranty Clerk**

**Rustenburg, NW**

**Market Related Salary**

A well renowned Automotive Dealership is currently seeking a Warranty Clerk to join their team in Rustenburg. Are you the right fit?

**Requirements**:

- Matric Certification
- A valid Drivers license and own transport
- At least 2 years’ experience as a Warranty Clerk in an Automotive Dealership
- Excellent communication skills
- A flair for figures

**Duties will Include**:

- Perform research on warranties and prepare customize warranty papers for work.
- Review all warranty claims and administer it with warranty awarded.
- Coordinate with manager and prepare repair order for authorization as per warranty requirement.
- Assist various departments and fulfill all warranty requirements.
- Assist customers with all warranty service and prepare associate documents.
- Monitor all customer inquiries and requests on all warranty issues.
- Supervise all information and update database and prepare require filling documents.
- Maintain knowledge on various warrant programs by active participation in education programs.
- Ensure customer satisfaction and ensure compliance to all warranty specifications.
- Evaluate databases and complete all data entry for warranty claims and filings.
- Prepare and maintain all warranty documents according to distributor and manufacturer requirement.
- Monitor defective products and withdraw specific batch of products if required.
- Manage all warranty claims, resubmit claims of required and ensure appropriate action
- Coordinate with account departments and settle all warranty claims.
- Prepare documents for all warranty papers and mention repair order number and date of replacement.
- Maintain records of customer details and warrantor references.