Ebs Technical Consultant

4 days ago

Cape Town, South Africa Advania UK Full time

**Role: EBS Technical Consultant**

**Location: Cape Town**

**About Us**:
We are the tech company with people at heart.

At Advania, we believe in empowering people to create sustainable value through the clever use of technology. As one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft 365, we have a proven track record of success in delivering transformational IT services

**Job Purpose**:
As a Technical Consultant within our Enterprise Business Systems team, you will be responsible for executing design buildouts for our critical business systems, including DealHub (CPQ), Microsoft 365, and Microsoft Power platforms. You will transform high-level designs into low level designs, and effective, detailed solutions, leveraging automation tools including Power Automate and Workato to streamline processes. This role requires a creative problem-solver with strong Excel and experience in building complex business rules to drive efficiency.

Reporting to the Lead Architect, the key deliverables of the role can be summarised as follows:
**Responsibilities**:

- **Compliance**: Ensure compliance of security policies through user awareness and guidance of security best practices in accordance with our ISO and other security standards.
- **Ambassadorship**: Be an ambassador for the Enterprise Business Systems team in the respective location and championing Kaizen policies and procedures.
- **Business Analysis**: Consult with the business for new requirements and clearly document the requirements to be used by the architect team for solution design.
- **Design Execution**: Translate high-level designs into detailed technical specifications and implement solutions across D365 Sales (CRM), DealHub (CPQ) Middleware tool (Workato), Power Platform and several other key business systems
- **Automation Toolsets**: Utilise Power Automate and Workato to create efficient workflows, automate repetitive tasks, and ensure smooth data flow across systems.
- **DealHub and D365 Sales**: Configure and maintain DealHub and D365 Sales, supporting complex pricing, configuration, and quoting processes, including automation and workflows between the systems.
- **D365 Customer Service**: Configure and maintain the case management system for internal stakeholders that manages business workflows
- **Rule-Building and Process Streamlining**: Develop and implement complex business rules to optimise workflows, improve data accuracy, and support streamlined integration processes.
- **Excel Proficiency**: Use advanced Excel capabilities for data analysis, reporting, and testing integration solutions to validate workflows and outcomes.
- **Collaboration with Third Parties**: Work closely with third-party vendors and consultants to execute configuration that align with our architectural standards.
- **Documentation and Testing**: Produce clear documentation for the features/systems, including design specifications, test plans, and operational guides.
- **Quality Assurance**: Ensure all changes meet quality benchmarks for performance and reliability, with thorough testing and optimization.
- **Training Material**:Create training material on the new features or changes for end users, which may include virtual training sessions.
- **Continuous Improvement**: Proactively seek opportunities to improve technical processes, leveraging best practices to enhance efficiency and errors.

**Key Skills and Qualifications**:

- **Technical Expertise**: Demonstrated experience with integration platforms and automation tools, including Power Automate or Workato,
- **CPQ Experience**: Familiarity with configure price quote (CPQ) tools, with experience creating rules to support sales configurations and streamline quoting.
- **Excel Proficiency**: Advanced Excel skills, including formulas and data analysis, to support integration processes and reporting.
- **Design Proficiency**: Ability to interpret high-level designs and develop detailed, low-level specifications, particularly in data mapping and workflow automation.
- **Problem Solving and Initiative**: Strong problem-solving skills, with the ability to independently identify and address complex issues.
- **Collaboration and Communication**: Excellent communication skills to facilitate collaboration with internal teams and third-party partners.
- **Adaptability**: Flexibility to thrive in a fast-paced environment with evolving priorities.
- **Initiative**: Curiosity and a desire to learn how things work and why things are done is a key skill to being successful in this role

**Qualifications & Experience**:

- Bachelor’s degree in information systems, Computer Science, or a related field (or equivalent work experience).
- Proven experience in technical consulting role.
- Proven working experience with M365, Entra, SharePoint and MS Teams including building automation for these services
- Proven working experience with Power Platform Model Driven Apps, ideally D3

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