IT Sourcing Specialist

2 weeks ago

Johannesburg, South Africa Hollard Recruitment Full time

**Job Advert Summary**:
To manage all IT Sourcing, Contracting and Compliance relating to Non-Claims Procurement in line with the Group’s overall purpose and vision. This includes compliance with transformation targets, continuous improvement, cost and efficiency drivers as well as managing overall customer experience for the following commodities:

- Telecommunication
- Hardware
- Software
- IT Service, including Cloud

The IT Sourcing Specialist will be responsible for day-to-day sourcing activities in conjunction with cross functional team to source goods and services and recommending to upper-level staff members and/or Sourcing Committee on which suppliers/partners to contract with.

This role will engage with service providers and Hollard Stakeholders to ensure effectively and efficiently relationship.

**Required Knowledge and Experience**:
**Required Knowledge & Skills**:

- Service and delivery orientated
- Attention to detail
- Analytical thinking
- Lateral thinker
- Professional attitude and approach
- Excellent interpersonal skills
- Strong client orientation
- Teamwork
- Tactful and diplomatic
- Advanced negotiation skills and appropriate assertiveness

Personal Qualities
- Integrity
- Confidentiality
- Self-motivated
- Disciplined
- High degree of initiative
- Goal orientated

**Required Experience**:

- Minimum of 10 years IT Procurement experience
- Telecommunications/ Financial services industry experience
- IT Contract Negotiations and Reviews
- Word, Excel and PowerPoint

Key Responsibilities:
**Strategy Implementation**
- Formulate strategy for the IT Category
- Ensure effective implementation of the strategy by means of implementation of applicable policies, processes and procedures
- Sourcing as part of core customer service/experience and engagement
- Supply continuity and category management
- Meet regulatory and internal control requirements
- Run processes efficiently

**Operational Planning**
- Obtain sourcing/demand plans from Business
- Formulate Sourcing Strategy
- Execute the sourcing/demand plans

**Sourcing Operations and Efficiency**
- Review supplier contracts to ensure sufficient detail is provided on the Scope of Work template and contract is line with Hollard terms i.e licensing, Cloud related contracts ect
- Lead Cross Functional Team (CFT) activities
- Identify potential bidders with Business
- Prepare Tender documentation pack
- Once all the documents per the tender pack have been finalised and timelines established, the tender will be issue via the tendering platform
- Respond to supplier questions
- Evaluated tender based on agreed evaluation method, criteria and weight.
- Sourcing suppliers and maintaining long-lasting relationships with them as well as existing suppliers.
- Negotiating pricing, compiling a detailed assessment of cost breakdown and Total Cost of Ownership (TCO).
- Working with the Legal Team to ensure that all contracts contain agreement reached with Supplier during the sourcing process. IT Sourcing Specialist will be expected to review 80% of the contract terms, SOW and charges
- Providing solutions to improve company spending.
- Prepare evaluation reports and presenting to Approval Sourcing Committees

**Information Technology (IT) Experience in the following**:

- Security
- Architecture
- Projects
- Delivery

**Telecommunication**:

- Deployment
- Operations
- Planning
- Project, etc.

Information (SPI) are classified as “confidential” and “highly confidential” respectively; and must be protected adequately in-line with the Hollard SA Information Privacy Policy and Guideline.

**Escalations**
- Escalate as detailed in procurement processes
- Escalate issues that will result in severe time, scope, productivity, and cost or resource impact relating to sourcing categories
- Manage and provide solutions to escalations that have multiple processes / functions impact on critical path of service delivery
- Highlight and report deviations and breach of relevant policies and contracts term and conditions

**Supervisory / Leadership / Managerial Complexity**
- Build and enforce a customer centric approach
- Foster employee relations and collaborative teamwork
- Build professionalism, loyalty and commitment to the organization
- Communicate actively and effectively resolving any potential conflicts that may arise
- Have the self-insight and flexibility to adapt to different situations
- Manage boundaries that separate units in order to optimise workflow
- Live the Hollard Brand

**Educational Requirements**:

- Matric is compulsory
- Degree in Supply Chain Management or Procurement (IT degree is advantages)

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